Michael McNamara
technology, networking and IP telephony
technology, networking and IP telephony
Aug 17th
Avaya has released another technical configuration guide (application note) from their interoperability testlab regarding how to properly configure the Avaya Communication Server 1000 release 6.0 for SIP (PSTN) trunking with Paetec (Broadsoft platform). The document is highly technical and very thorough and while it might be “over the top” for some it’s just what the doctor ordered for those users who are eager to take a more hands on approach to their voice solutions rather than just relying on resellers.
I personally used Paetec a few years ago as a local CLEC where they had been providing local and long distance toll access for a number of our facilities over traditional T1/PRI access lines.
Cheers!
References;Aug 16th
Avaya has released software 6.1.4.0 for the Ethernet Routing Switch 5500/5600 series switch.
The 6.1.4 release includes the ability to set password, username and type of authentication for any switch in stack. I can’t really see (right now) how this would be a feature in great demand but I’m sure someone out there will enlighten me! ;)
This issue happens only when the authentication type for switch is set to TACACS.
Workaround: Remove the switch settings for authentication type before downloading the new software.
When upgrading from 6.1.4 to 6.2.0, if the password security is enabled, it will become disabled after upgrade. This issue will be fixed with 6.2.1 release. When downgrading from 6.1.4 release to a 6.1.x release, if the password security is enabled, it will become disabled.
Workaround: Enable password security.
You can find the complete release notes here.
Cheers!
Aug 16th
Avaya has released SIP software release 3.0 for their 1120E and 1140E IP deskphones. (There was no mention of the 1110E, 1150E, 1165E or 1200 series IP phones in any of the accompanying material).
Several enhancements have been included in SIP Release 3.0 for the 1100 series phones including User Interface and Preferences enhancements, Multi-user Login, Emergency Services support, USB device support, Wide-band Codec, Provisioning and Licensing.
The SIP software Release 3.0 for IP Deskphones also continues to improve the overall quality of the IP Deskphone software through the delivery of ongoing resolution of CRs. Numerous quality improvements have been delivered and 9 customer cases have been closed in SIP 3.0.
I’ve only performed very limited SIP testing with the 1120E, 1140E, and 1220 IP phones in non-production environments. I did notice a few feature called “Multi-user Login” which allows a SIP IP phone to connect to multiple SIP servers at the same time. Here’s the blurb from Avaya on the feature (it’s a direct quote from the release notes);
The Multiuser feature in SIP Release 3.0 allows multiple SIP user accounts to be in use on the IP Deskphone at the same time. Multiple users, each with their own account, can share a single IP Deskphone allowing each user to receive calls without logging off other users. One user can have multiple user accounts (for example, a work account and a personal account) active at the same time on the same IP Deskphone. You can register each account to a different server, and for each account, the IP Deskphone exposes the functionality available to that account. One account is considered a primary account and is used by default for most IP Deskphone operations. Each account is associated to a line key; the primary account is always on the bottom right line key of the IP Deskphone (this is the first key, Key 01), and an arbitrary key (including a key on an Expansion Module) can be selected for additional accounts.
The following operations are supported:
A running IP Deskphone is associated to a single profile that represents one configuration of the IP Deskphone with all relevant persistent data such as preferences and call logs. A different profile is associated to each account used as a primary account. The IP Deskphone can store up to five different profiles; the IP Deskphone takes data from the profile associated to the current primary account. A number of configurations are independent of profiles and tied directly to an account making them available to that account regardless of the primary account you use (for example, voice mail ID).
The IP Deskphone receives and answers calls targeted at any of the registered accounts; the incoming call screen indicates who the call is for. You can place an outgoing call using any of the accounts; the account that you use is displayed on the dialing screen. When a call is active, information from both local and remote parties appear on the screen.
Regardless of which account receives the call, incoming call logs, outgoing call logs, and instant messages appear in a single list. The IP Deskphone indicates the local user in the detailed view of the entry.
Some features are only available to the primary account, such as instant messaging, retrieving parked calls by token, and establishing ad-hoc conference calls.
Please refer to the product bulletin and the release notes for all the details.
Cheers!
Aug 14th
When I logged in to my Verizon webmail last week I was prompted to upgrade to the MyVerizon 2.0 portal. Always interested in trying out new things I responded “Yes” and have been very happily surprised with the new portal.
I believe Verizon announced this new portal back in April 2010, but only just recently started rolling it out to customers, or at least customers in the Philadelphia, PA area.
The first big thing I noticed (besides the redesigned site) is that Verizon is now encrypting the user credentials with an HTTPS/SSL connection. Let me just say the following, “its about time!”. Up until now you couldn’t login to webmail.verizon.net over a non-encrypted public hotspot for fear of someone potentially stealing your user credentials. So for me that single change is really exciting. Just a quick warning for those non-technical folks out there. While your user credentials are secured the actual contents of your email messages are still transmitted in the clear.
I’m curious what anyone else thinks of the new MyVerizon portal?
Cheers!
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