Avaya Integrated Avaya-Nortel Roadmap in Philadelphia
Posted by Michael McNamara in AVAYA on February 9, 2010
Internet Security Threats
Posted by Michael McNamara in PersonalComputing on February 1, 2010
Over the past 5 weeks there have been a lot of Internet security related events in the news. You may have read about Google’s recent announcement that it and 30 other organizations where the victims of Chinese supported hackers. There have also been numerous stories how everyday people have had their banking user names and passwords stolen by hackers along with large sums of money from their banking accounts.
Let me focus the attention on the three recent vulnerabilities in Internet Explorer, Adobe Reader, Adobe Flash and Adobe AIR;
Microsoft Internet Explorer Vulnerability MS10-002 (Cyber Security Alert SA10-021A)
Adobe Reader and Acrobat Vulnerability APSB10-02 (Cyber Security Alert SA10-013A)
Adobe Flash Player and Adobe AIR APSB09-19 (Cyber Security Alert SA09-343A)
Any of these vulnerabilities can be remotely exploited when the user visits a poisoned web site/page or by opening a poisoned Adobe PDF document. Once the vulnerability is exploited additional software is usually installed on the personal computer which can disable antivirus solutions and begin harvesting user names and passwords including banking information.
What should I do?
You need to make sure that you have the latest and greatest software and security patches applied to your personal computer. You should make sure that you have turned on Microsoft Windows Update; this will update Internet Explorer automatically. You can also confirm that Internet Explorer is up-to-date by manually visiting the Microsoft Windows Update website. You should also update/install the latest and greatest versions of Adobe AIR 1.5.3, Adobe Reader 9.3 and Adobe Flash 10.0.42.34.
If you haven’t already updated your home (or work) computers recently you might want to invest some time in the task. It might save you from a lot of problems and headaches later down the road.
Cheers!
References;
SANS Top Cyber Security Risks
Symantec Internet Security Threat Report 2008
What To Expect In Security In 2010
Avaya IP Phone 1150E Stop Shipment
Posted by Michael McNamara in AVAYA, Nortel on January 31, 2010
It looks like another manufacturing issue with the Avaya/Nortel IP phones. I’m not sure if it’s just me but it seems there have been quite a few of these over the years. It looks like a hardware revision change (different flash memory) might be to blame.
If you recently purchased an Avaya/Nortel 1150e IP phone and that phone was manufactured between December 10, 2009 and December 25, 2009 you might need to RMA the phone. Apparently problems can appear when you try to upgrade the firmware/software on the phone.
In addition, if you recently purchased a new Avaya/Nortel 1150e IP phone you should not attempt to downgrade the firmware/software. There is now a minimum supported firmware/software version for all newly manufactured phones because of the hardware change.
You can view the official customer service bulletin here.
The 1150e IP phone is primarily designed as a Contact Center handset. It has no physical handset since Contact Center users traditionally use wired/wireless headsets. We have about 100 1150e IP phones deployed throughout the organization and have been very happy with the product.
Cheers!
Smithsonian Channel: System Crash
Posted by Michael McNamara in PersonalComputing on January 28, 2010
The Smithsonian Channel has put together a very insightful show entitled System Crash chronicling the dangers of our growing digital world.
Unbelievable…and unstable. Unlimited…and unreliable. See how our growing dependence on modern technology, now running everything from transportation to energy to finance to communications, has made life a whole lot easier…and infinitely, sometimes tragically, more complicated.
Take a disturbing trip to the dark side of the Internet, where cyber crooks pose a constant threat to our finances, privacy, even our national security. Discover how hackers can attack major corporations and bring entire countries to a standstill, and what, if anything, we can do to stop them.
It’s intend audience is the every day casual Internet user, not the security or network engineer. I thought it did a very good job of articulating the dangers that are growing and the peril that many Internet users are completely unaware of today.
Here’s a brief excerpt from the show;
Cheers!







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