Michael McNamara

technology, networking, virtualization and IP telephony

Avaya VPN Client Release 10.05.100 for Windows 7

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Avaya has released version 10.05.100 of their VPN client (formerly Contivity client) that supports both 32-bit and 64-bit versions of Windows 7. This single client supports the following operating systems (in both 32-bit and 64-bit versions);

  • Windows XP
  • Windows Vista
  • Windows 7

The following feature has been added;

Integrated smart card PIN prompt (wi00565664)

When users use smart cards, normally the smart card reader applications and the operating system handle the context setup, i.e. they pop up PIN prompt and PIN verification. However, with the introduction of Windows 7/Vista’s “Session 0 isolation”, this mechanism does work for some smart cards any longer. Their PIN prompts get blocked by “Session 0 isolation” when the calling applications run as services.

In this release, we take care of the smart card context setup within our client in a way that is compatible with the OS that users can continue using smart card based authentication smoothly as before.

The following issues were resolved;

  • wi00889552 – On Windows 7, when AVC establishes a SSL VPN tunnel, it identifies its local OS to Avaya VPN Gateway (AVG) as Vista.
  • wi00888226 – Certificates not available for selection if there are certificates installed on the PC that do not have a Subject field
  • wi00896822 – Occasionally the upgrade install on Windows XP 64-bit doesn’t install the driver properly.

You should refer to the release notes for all the details.

I will continue to host both the 32bit and 64bit installation files here on my blog for download until such time as I run out of bandwidth or someone from Avaya objects (whichever occurs first).

If you feel so inclined why not leave a comment, even if it’s just to say “Hi!”.

AVC32-10.05.100.exe (MD5SUM HASH – 08f1a124ec969333680f883580327009)
AVC64-10.05.100.exe (MD5SUM HASH – 4174ea5afba84ad496356744a7ac579e)

Cheers!

Updated: June 29, 2012

You’ll find the new client here.

Avaya VPN Client Release 10.05.012 for Windows 7

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Avaya has released version 10.05.012 of their VPN client that supports both 32-bit and 64-bit versions of Windows 7. This single client supports the following operating systems (in both 32-bit and 64-bit versions);

  • Windows XP
  • Windows Vista
  • Windows 7

This release appears to be primarily geared around the Avaya re-branding effort so I wouldn’t advise that you rush out and upgrade right away.

“Nortel VPN Client” is been rebranded as “Avaya VPN Client”
With the transition from Nortel to Avaya, the product “Nortel VPN Client” has been renamed as “Avaya VPN Client”. Some preliminary rebranding was done in earlier releases. In this release, remaining components have been completed, including installer, install path, driver names and etc.

Here are the few “resolved” issues;

  • wi00883754 Unsupported Change/Repair options appear in Programs and Features
  • wi00872243 Long message gets trimmed in the app launch wait dialog.
  • wi00877055 During upgrade install, previously installed PLAP component may fail to show up.

You should refer to the release notes for all the details.

AVC32-10.05.012.exe (MD5SUM HASH – e0d516cdf9a813df3243f59612f81340)

AVC64-10.05.012.exe (MD5SUM HASH – 57f490235bdd0dce0226e374d871f908)

Cheers!
Update: September 20, 2011

Avaya has release v10.05.100 which can be found here, I’m going to close comments on this post.

SecureLink Enterprise – Java 6 Update 26

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We utilize SecureLink Enterprise to provide remote access to our vendors that support some of our servers. It’s a great solution that’s very cost effective and has worked very well. We probably have 200+ servers with the SecureLink Gatekeeper software installed. The solution utilizes a Java applet to provide a secure SSH tunnel via the web browser over which FTP Services, Desktop Sharing (Remote Desktop and VNC), Power Prompt and any number of customizable applications can run. It’s very easy to setup and provides two factor authentication utilizing the vendors email address along with a username and password combination.

We recently received a warning from SecureLink regarding the recent release of Java 6 Update 26;

There is a compatibility issue with the upgrade process from any previous version to Java 6 update 26 because of changes to some Java system files. Symptoms include connection errors, disappearing java applet window, session disconnects and java system errors. This issue occurs for both SecureLink Users and SecureLink Enterprise Vendor Representatives. SecureLink Users and SecureLink Enterprise Vendors can work around this problem by uninstalling and then manually re-installing Java or by rejecting Java 6 update 26.

Uninstall instructions http://www.java.com/en/download/uninstall.jsp

Manual Install Instructions http://www.java.com/en/download/help/windows_manual_download.xml

Cheers!

Avaya VPN Client Release 10.04.109 for Windows 7

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Avaya has released version 10.04.109 of their VPN client that supports both 32-bit and 64-bit versions of Windows 7. This single client supports the following operating systems (in both 32-bit and 64-bit versions);

  • Windows XP
  • Windows Vista
  • Windows 7

The following issues have been identified and resolved according the the release notes;

  • wi00875648 – Certificates with UTF-8 encoded issuer name can’t be selected.
  • wi00875671 – Sometimes users might get “Unhandled exception” error when trying to select a certificate or display its details.
  • wi00875676 – Pre-application launch command line not saved properly.

In the past I attempted to host the client files and I quickly ate through my 40 GB/monthly quota on my host. I’m going to attempt to-do this again however I will most likely change the URL from time to time to guarantee that people aren’t hot-linking to it.

I may also restrict access to only ARIN based IP addresses, again I’ll have to see how things go the second time around.

Cheers!

Updated Saturday May 7, 2011

I’ve added MD5 hashes for both the files.

Updated Tuesday September 20, 2011

Avaya has release version 10.05.100 which can be found here, I’m going to close comments on this post.

Avaya VPN Client Release 10.04.108 for Windows 7

by

Avaya has released version 10.04.108 of their VPN client that supports both 32-bit and 64-bit versions of Windows 7. This single client supports the following operating systems (in both 32-bit and 64-bit versions);

  • Windows XP
  • Windows Vista
  • Windows 7

The new client is now rebranded as the Avaya VPN Client, although the installation routine still bears the name “Nortel VPN Client” in the title bar and the desktop icon created by the installation gets the label “Nortel VPN Client”. The new client also supports a (completely) quiet installation;

Previously, when users install the client, they need to acknowledge UAC prompts before the installation can continue. If they do not want the UAC prompts to show up, they would have to manually install Avaya certificate to the Trusted Publisher store, or check on the “Always trust software from Avaya Inc.” during earlier installation NVC. In this release, a new option is introduced that the procedure can be automated. To use it, users will need to pass in “TrustAvaya=TRUE” (the “TRUE” must be in uppercase) to the installer at command line (in administrative context). For example,

C:\NVC32-10.04.108.exe /S /v”/qn TrustAvaya=TRUE”

or

C:\msiexec /i “Nortel VPN Client.msi” /qn TrustAvaya=TRUE

There are quite a few bugs resolved in this release including the following;

  • wi00568576 Wireless users are disconnected intermittently. IPSec users which are behind a wireless cable modem are disconnected intermittently. Users are able to authenticate successfully, but after some time they get disconnected and the client pops up the message “VPN tunnel is disconnected due to routing table change”. This is because the operating system changes the metric of wireless interface according to various parameters when Automatic Metric option is enabled. This is the default configuration for network interfaces in Windows. This causes the client to consider that the routing tabled has been hacked and disconnects the tunnel.
  • wi00595275 Screen Saver policy enforced at user level only. End user machine’s screen saver settings can be enabled at user level or group level (via Active Directory group policy). When the VPN client enforces the screen saver policy (pushed from server), it only checks the user level setting.
  • wi00595280 Unable to ping the local interface after a tunnel is disconnected. The issue occurs on Windows Vista/7 with mandatory tunneling only.
  • wi00666178 Inaccurate message when the QOTD banner message is not received. If the quote-of-the-day banner message gets lost (due to networking issue), the tunneling attempt failed with error message of “User did not acknowledge the banner”, which may confuse users. The message has been reworded as “The banner message from the VPN Router was not received, or the user didn’t acknowledge the banner. Please contact your Network Administrator or Helpdesk for assistance.”
  • wi00823633 On Windows XP the client fails to start if only Microsoft .NET 4.0 is available. On machines that have only .NET Framework v4.0 but no v3.5 or earlier versions available, the client fails to start.
  • wi00840078 Local IP address is unreachable on Windows 7. On Windows 7/Vista, when a tunnel is up (in mandatory tunneling mode), the local host IP address is not accessible.
  • wi00595473 Preconfigured profiles were not displayed in some cases.
  • wi00841234 NVC GUI takes very long time to launch up when using IPSec profiles having saved passwords.
  • wi00827126 Certificate based SSL tunneling fails when EACA (NHA/TG) is enabled. When Avaya EAC Agent (formerly Nortel Health Agent or TunnelGuard) is enabled, certificate-based SSL tunneling attempt will fail with error of “Banner fetching failed.”
  • wi00830401 On Windows 7/Vista the DNS settings for the VPN connection is not used if the connection is through a mobile broadband card connection. It’s an issue with the operating system’s DNS resolution. Please use Microsoft’s workaround described here: http://support.microsoft.com/default.aspx?scid=kb;en-us;311218
  • wi00841109 Occasionally tunneling attempts may fail with error of “Activating VPN adapter failed” error is displayed.
  • wi00841089 Sometimes the log clear function doesn’t work. The log shows there are query errors.

A number of readers posted comments to the previous software release, Nortel VPN Client Release 10.04.016, around the first issue above where users were getting disconnected with the following message; VPN tunnel is disconnected due to routing table change. If you don’t feel like upgrading the client you can implement a workaround provided by a reader.

You can find the complete release notes right here.

You can find the client software on the Avaya support website.

I’m going to make the AVC software available here unless I’m contacted by Avaya.

NVC64-10.04.108.exe (64bit)
NVC32-10.04.108.exe (32bit)

Cheers!

Updated Sunday April 10, 2011

I can no longer host the Avaya VPN client software do to the enormous bandwidth utilization on my host. In addition there are just too many people abusing my gesture. I had a single IP address from China download the client software so many times that it consumed 10GB of bandwidth.

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