To access the switch using a password recovery username and password:
1. Connect a terminal (or PC running terminal emulation software) to the serial port on the front of the switch. The switch login screen displays. Use the following CLI command for normal login process:
WS5100 login: cli
2. Enter a password recovery username of “restore” and password recovery password of “restoreDefaultPassword”.
User Access Verification Username: restore Password: restoreDefaultPasword WARNING: This will wipe out the configuration (except license key) and user data under "flash:/" and reboot the device Do you want to continue? (y/n):y
3. Press Y to delete the current configuration and reset with factory defaults.
Once the switch has complete it’s reboot you should be able to login with the default userID or “admin” and the default password of “symbol”. If you had previously backed up the configuration of the switch you could restore your old configuration.