technology, networking, virtualization and IP telephony
We recently started deploying the Nortel IP 2050 Softphone v3.x for our work-from-home Contact Center agent pilot. With software release v3.x or higher you need a licensing server somewhere in your network. That means that yes you need to purchase … [Continue reading]
It's quite clear from the poll (included below) that the vast majority of Nortel customers were originally very content to take a "wait and see" approach to the bankruptcy filing. I created that poll on January 15, 2009. It's now March 29, 2009 more … [Continue reading]
We recently needed to replace the USB based wireless adapter we use in our CoWs (cart on wheels). The legacy D-Link DWL-AG132 (802.11a/g) was no longer being manufactured and/or available from suppliers so we selected the D-Link DWL-160 … [Continue reading]
I've talked about telecommuting myself from time to time and it seems like a lot of people are talking about it these days. And while gas prices have come down considerably from the records set during the 2008 summer the economic woes are really … [Continue reading]
We recently started deploying RSMLT in place of VRRP and have run into very few problems. With that said there is one option that is disabled by default that is a must for anyone running in an RSMLT configuration. Since the peer IP addresses are … [Continue reading]