I spent a few hours this evening troubleshooting a wireless connectivity issue with my oldest daughter’s Nintendo DSi (v1.4.1U) and the Motorola WS2000 (v18.104.22.168-020R) Wireless LAN Switch with 2 Access Port 300s that I have installed in my house. The Nintendo DSi would successfully connect to the WPA2-PSK(AES) encrypted WLAN that I have setup on the Motorola WS2000 but when I tried to test the Internet connection (System Settings -> Internet -> Connecting Settings -> Advanced Setup -> Connection 4 -> Connection Test) it would frequently just lock-up with the following error message; “An error has occurred. Press and hold the Power Button to turn the system off. Please see the Nintendo DSi Operations Manual for help troubleshooting.”
If I removed the security settings on the WLAN everything appeared to work fine. I even went so far as to enable the wireless capability of the Verizon FiOS Actiontec router that I have installed with my Verizon FiOS Internet/TV and was successful in connecting the Nintendo DSi to that WLAN with WEP (64bit) security. I should have setup a wireless packet trace and perhaps even a packet trace on the WS2000 but I didn’t feel like dealing with all that work, I felt like a user, I just wanted it to work – why can’t it just work?
I know the WS2000 configuration is correct and working because I have an HP EliteBook 8440p and Motorola Droid connecting to the same WLAN without issues. So it would seem that there is some issue between the Nintendo DSi and the Motorola WS2000 if you try to use WPA2-PSK/AES-CCMP security (I wonder if the same issue is evident on the WS5100 and/or RFS7000?). I believe there is an update available for the WS2000 although I didn’t have the time to apply that update this evening. I may apply that update in the future and update this post accordingly. For now it seems I’ll need to stick with the Verizon FiOS Actiontec router wireless for the Nintendo DSi.