We’ve been running on a very old version of firmware for the i2002, i2004, i2007, 1140e and 1150e for sometime now. We initially put a lot of time and effort assisting Nortel with troubleshooting the LLDP/ADAC integration between the Nortel Ethernet Routing Switches and the Nortel IP telephones. We had been running 0604DBG on the i2002 and i2004 models for the past 24 months with great success on about 350+ phones.
We have another large IP phone deployment coming up in the next few months and thought it would be a good time to upgrade prior to deploying potentially another 300+ IP phones.
We’ve just started upgrading our Data Center (our testbed if you will) with the latest firmware.
- 0604DCG for Phase II IP Phones (2001, 2002 & 2004),
- 0621C6H for IP Phone 2007,
- 0623C6J, 0624C6J, 0625C6J and 0627C6J for IP Phone 1110, 1120E, 1140E and 1150E respectively
- 062AC6J for IP Phone 1210, 1220, and 1230
I’m happy to report that everything appears to be working properly. The regular i2002 and i2004 handsets work fine. The 1140e works fine with the Plantronics Bluetooh headset and the 1150es still work fine in our three call centers. We are using LLDP/ADAC with all of our phones as a way to standardize their configuration. We utilize CRQM for Contact Recording and that seemed to work fine along with Contact Center 6.0 when used with the 1150e phones.
We did have one or two problems with the Default PVID changing on the Nortel ERS 5520 switch after the upgrade (power cycle). I initially thought it was related to our previous experiences with ADAC which I discussed in this post. However, this problem only involved the PVID and not the entire VLAN so additional testing will probably be required to try and isolate this issue.
I have yet to test either of the new provisioning options, including the new DHCP option (“Nortel-i2004-B”) or the new “Info Block” files retrieved over TFTP. I talked about the new DHCP options when firmware 2.3 was released back in May 2008. I’m curious if either of these options will help ease the initial configuration of the IP handsets.
You can find the release notes for the Nortel UNIStim Release 3.1 here.