Why is it that people still try to blame the network when either they don’t completely understand what broke or when they don’t want to admit what actually happened? It’s the digital equivalent of sweeping it under the rug… it was the networks fault.

Here’s a great example from Oracle. On Tuesday December 8th I received 12 messages from Oracle with the subject, “2016 Commerce Survey and a $25 Amazon Gift Card” between 6:00AM and 6:45AM EST. As a side note, they weren’t offering a $25 Amazon gift card for completing the survey, you would be entered to win a $25 Amazon gift card for completing the survey – see the difference?

This morning I received a follow-up from Zach Hanlon with the following explanation;

If I’m an industry expert then please treat me as one and don’t just “blame the network”. I find it fascinating that there’s no mention of human error anywhere in the above statement. It’s certainly possible that “network problems” could have interrupted some process but I usually find that issues like these have multiple causes.

While I’m on my rant if you really value my input then you won’t insult my intelligence with that clickbait subject line next time.

Cheers!