technology, networking, virtualization and IP telephony
Avaya has released SIP software release 4.3 for their 1100 and 1200 series IP deskphones.
This software release is compatible with the following Call Server platforms;
I’ll refer you to the release notes for all the details.
Cheers!
Avaya has released SIP software release 4.1 Service Pack (4.01.15) for their 1100 and 1200 series IP deskphones. I’ll refer you to the release notes for the 4.1 Service Pack software release for the all the details. Let me also reference the 4.1 (4.01.13) software release notes since I never announced it here.
This release adds support for the following two new features;
SIP Software Release 4.1 for 11xx/12xx IP Deskphones introduced a mechanism for IP Office to configure extra features using the soft keys on the deskphone. Soft keys are the 4 buttons located below the display screen on the phone. Soft key button labels are displayed on the phone display right above the physical buttons, with each label corresponds to the physical button. SIP Software Release 4.1 Service Pack for 11xx/12xx IP Deskphones extends this feature by the addition of a ‘More’ key as the right-most button, indicating more selections are available.
SIP Software Release 4.1 for 11xx/12xx IP Deskphones provides a mechanism to customize the time to wait for LLDP data from the network.
On reset/power-up, the Deskphone will try to obtain LLDP data (i.e. the VLAN ID) only once at startup. If no response is received from the network switch the deskphone will continue to boot. After that the phone will not retry to get LLDP data until the next reboot. In some cases, the network switch may take too much time to start up. In this case, if the switch applies power to its ports (POE) before the switch is ready to accept network packets from devices (the deskphone) connected to the switch, the LLDP negotiation may timeout before the switch is ready to respond.
Prior to SIP Software Release 4.1 Service Pack, following a reboot (and the ENABLE_LLDP flag is set), the deskphone would wait for LLDP data from switch for up to 30 seconds. If no data was received, the deskphone starts up using the previous data stored in EEPROM.
With SIP Software Release 4.1 Service Pack, a new provisioning parameter has been added to the device configuration file to specify the time to wait for LLDP data from the network switch:
Minimum value is 30 seconds
Maximum value is 300 seconds (5 minutes).
I haven’t personally seen the issue that Avaya is attempting to resolve regarding the LLDP timer when connecting the 1100 or 1200 series IP phones to the Avaya Ethernet Routing Switch 5520. I have observed that the switch appears to delay enabling PoE on the ports until it’s far enough along through the boot-up process.
Cheers!
Avaya has released UNIStim firmware 5.1 for their IP deskphones;
This release of firmware adds support for the following features;
UNIStim software release 5.1 delivers quality improvements for all IP Deskphones including software fixes for over one hundred work items, and resolution of seven customer reported cases. A previously reported Product Advisement related to the 1165E IP Deskphone locking up if invalid UserID and password for WML authentication are provided has been addressed in this UNIStim 5.1 software release.
UNIStim Software Release 5.1 is supported on the Avaya 2007, 1110, 1120E, 1140E, 1150E, 1165E, 1210, 1220, and 1230 IP Deskphones only. For details on specific hardware vintages which are supported, please refer to the ReadMe file.
UNIStim Software Release 5.1 is compatible with the following Call Servers:
Product Advisement for customers who previously upgraded to UNIStim 5.0 using the workaround related to Zero Touch Provisioning:
For customers who previously upgraded to UNIStim 5.0 and used the recommended workaround detailed in the UNIStim 5.0 Readme Product Bulletin, related to pre-configured REG entries, this workaround needs to be removed to successfully upgrade to UNIStim 5.1. That is, customers who have pre-configured REG entries, (which includes the MAC address, the TN, and Node) within the provisioning file to enable Zero Touch for the IP Deskphones, were previously advised of a problem that could occur related to parsing of the REG entry which prevented the IP Deskphones from coming up as expected. The recommended workaround for customers upgrading to UNIStim 5.0 was to add a comma before the semi-colon of the REG entry within the provisioning file. As noted in the UNIStim 5.0 Readme Product Bulletin, this issue is now fully addressed in this UNIStim 5.1 software maintenance release, and customers who applied the workaround will need to remove the comma to successfully upgrade to this UNIStim 5.1 software release.
You should refer to the release notes for all the details.
Cheers!
While working with the Avaya 1220 IP Phones over this past week I discovered a few tricks that I thought I would share with everyone. It can be very difficult and time consuming to troubleshoot configuration issues and the 5 line LCD display makes scrolling through all the configuration options painful to say the least. While working with the provisioning files I recalled that the 1200 series IP phone supports SSH so I logged into the IP phone via SSH and I found a great little command. prtcfg. This command appears to print the entire configuration of the IP phone. I’ve noticed that the documentation is sometimes lacking so this is a great little resource to not only see how the phone is configured but to see all the available options.
[root@centos ~]# ssh -l admin 192.168.100.99 admin@192.168.100.99's password: Welcome to Avaya problem determination tool. You are connected to IP Phone 1220. HW version: 1800247F9984E9662A FW version 04.00.04.00 MAC Address = 00247F99FFFF IP = 192.168.100.99 Type "bye" to exit current shell. PDT> prtcfg *********************SYSTEM CONFIG************************ *** SIPdomain1 asterisk.home *** defUser user1 *** S1 IP: 192.168.1.6 *** S1 Ports: (UDP:5060, TCP:0, TLS:0) *** S1 Proto: 2 *** S2 IP: 0.0.0.0 *** S2 Ports: (UDP:5060, TCP:0, TLS:0) *** S2 Proto: 2 *** CONFERENCE_URI: conference@avaya.com *** ADHOC_ENABLED: 0 *** MAX_ADHOC_PORTS: 0 *** SIPdomain2 *** defUser user2 *** S1 IP: 0.0.0.0 *** S1 Ports: (UDP:5060, TCP:0, TLS:0) *** S1 Proto: 2 *** S2 IP: 0.0.0.0 *** S2 Ports: (UDP:5060, TCP:0, TLS:0) *** S2 Proto: 2 *** CONFERENCE_URI: conference@avaya.com *** ADHOC_ENABLED: 0 *** MAX_ADHOC_PORTS: 0 *** SIPdomain3 *** defUser user3 *** S1 IP: 0.0.0.0 *** S1 Ports: (UDP:5060, TCP:0, TLS:0) *** S1 Proto: 2 *** S2 IP: 0.0.0.0 *** S2 Ports: (UDP:5060, TCP:0, TLS:0) *** S2 Proto: 2 *** CONFERENCE_URI: conference@avaya.com *** ADHOC_ENABLED: 0 *** MAX_ADHOC_PORTS: 0 *** SIPdomain4 *** defUser user4 *** S1 IP: 0.0.0.0 *** S1 Ports: (UDP:5060, TCP:0, TLS:0) *** S1 Proto: 2 *** S2 IP: 0.0.0.0 *** S2 Ports: (UDP:5060, TCP:0, TLS:0) *** S2 Proto: 2 *** CONFERENCE_URI: conference@avaya.com *** ADHOC_ENABLED: 0 *** MAX_ADHOC_PORTS: 0 *** SIPdomain5 *** defUser user5 *** S1 IP: 0.0.0.0 *** S1 Ports: (UDP:5060, TCP:0, TLS:0) *** S1 Proto: 2 *** S2 IP: 0.0.0.0 *** S2 Ports: (UDP:5060, TCP:0, TLS:0) *** S2 Proto: 2 *** CONFERENCE_URI: conference@avaya.com *** ADHOC_ENABLED: 0 *** MAX_ADHOC_PORTS: 0 *** DNSdomain asterisk.home *** Config version 000005 *** User Config version 000001 *** Language version 000001 *** Image version 000001 *** Tone version 000001 *** Licensing file version 000001 *** User keys version 000001 *** CTL file version 000001 *** Boot version 000001 *** Security Policy version 000001 *** CRL file version 000001 *** Nortel Key version 000001 *** Misc version 000001 *** Service Pack version 000001 *** SIP_PING 1 *** VMAIL 5000 *** VMAIL_DELAY 300 *** BANNER Avaya SIP Client *** FORCE_BANNER 0 *** DST_ENABLED 1 *** TIMEZONE_OFFSET 0 *** MAX_INBOX_ENTRIES 100 *** MAX_OUTBOX_ENTRIES 100 *** MAX_REJECTREASONS 20 *** MAX_CALLSUBJECT 20 *** MAX_PRESENCENOTE 20 *** DEF_LANG English *** DSCP_CONTROL 0 *** 802.1P_CONTROL -1 *** DSCP_MEDIA 0 *** 802.1P_MEDIA -1 *** DSCP_DATA -1 *** 802.1P_DATA -1 *** LOG_LEVEL 255 *** RECOVERY_LEVEL 2 *** AUTO_UPDATE 0 *** AUTO_UPDATE_TIME 0 *** AUTO_UPDATE_TIME_RANGE 1 *** DOS_PACKET_RATE 5 *** DOS_MAX_LIMIT 100 *** DOS_LOCK_TIME 20 *** DEF_AUDIO_QUALITY High *** DEF_DISPLAY_IM NO *** MAX_IM_ENTRIES 999 *** MAX_ADDR_BOOK_ENTRIES 100 *** ADDR_BOOK_MODE NETWORK *** IM_MODE DISABLED *** ADMIN_PASSWORD 26567*738 *** ADMIN_PASSWORD Expiry Time 0 *** ENABLE_LOCAL_ADMIN_UI 1 *** HASHED_ADMIN_PASSWORD 0 *** HASH_ALGORITHM SHA1 *** HOLD_TYPE rfc3261 *** AUTH_METHOD AUTH *** ENABLE_3WAY_CALL 1 *** DISABLE_PRIVACY_UI 0 *** DIALTONE *** RINGINGTONE *** BUSYTONE *** FASTBUSYTONE *** CONGESTIONTONE *** DISTINCTIVE_RINGING 1 *** CALL_WAITING SPEAKER *** PCPORT_ENABLE 1 *** LLDP_ENABLE 0 *** BLUE TOOTH Disable *** NAT_SIGNALLING NONE *** NAT_MEDIA NONE *** NAT_TYPE NONE *** NAT_TTL 120 *** STUN_SERVER_IP1 0.0.0.0 *** STUN_SERVER_IP2 0.0.0.0 *** STUN_SERVER_PORT1 3478 *** STUN_SERVER_PORT2 3478 *** USE_RPORT 0 *** VQMON PUBLISH ADDRESS: 0.0.0.0 *** PUBLISH ENABLE: 0 *** LISTENING R ENABLE [0:= No, 1:=Yes]: 0 *** LISTENING R WARNING: 0 [0:= 80] *** LISTENING R EXECSSIVE: 0 [0:= 70] *** PACKET LOSS ENABLE [0:= No, 1:=Yes]: 0 *** PACKET LOSS WARNING : 0 [0:= 1] *** PACKET LOSS EXECSSIVE: 0 [0:= 5] *** DELAY ENABLE [0:= No, 1:=Yes]: 0 *** DELAY WARNING: 0 [0:= 300] *** DELAY EXECSSIVE: 0 [0:= 500] *** JITTER ENABLE [0:= No, 1:=Yes]: 0 *** JITTER WARNING: 0 [0:= 150] *** JITTER EXECSSIVE: 0 [0:= 500] *** SESSION_RPT_EN: 0 *** SESSION_RPT_INT: 60 *** VQMON CONFIG BLOCK *** END *** *** *** TRANSFER_TYPE: rfc3261 *** ENABLE_PRACK: 0 *** ENABLE_UPDATE: 1 *** PROXY_CHECKING: 1 *** REDIRECT_TYPE: MCS *** MADN_PRIVACY: *** MADN_TIMER: 1800 *** MADN_DIALOG: 0 *** IM_NOTIFY: 1 *** DISABLE_OCT_ENDDIAL: 0 *** FORCE_OCT_ENDDIAL: 0 *** DISPLAY_CALL_SNDR_IM_KEY: 1 *** FORCE_CFWD_NOTIFY: 0 *** DEFAULT_CFWD_NOTIFY: 0 *** FORCE_TIME_ZONE: 0 *** SNTP_SERVER: *** SNTP_ENABLE: 0 *** RTP_MIN_PORT: 50000 *** RTP_MAX_PORT: 50100 *** TOVM_SOFTKEY_ENABLE: 0 *** TOVM_VOICEMAIL_ALIAS: transfertovm *** TOVM_VOICEMAIL_PARAM: mbid *** AUTOLOGIN_ENABLE: 1 *** SCA_BROADWORKS: 0 *** SCA_LINE_SEIZE_EXPIRES: 15 *** SCA_HOLD_BEHAVIOR: PUBLIC *** SCA_APPEARANCES: 12 *** MAX_RING_TIME: 0 *** EXP_MODULE_ENABLE: 0 *** PROMPT_ON_LOCATION_OTHER: 0 *** ENABLE_ANSWER_MODE: 0 *** ANSWER_MODE_MAXALLOWADDR: 100 *** ANSWER_MODE_MICMUTE: 0 *** AUDIO_CODEC1: *** AUDIO_CODEC2: *** AUDIO_CODEC3: *** AUDIO_CODEC4: *** AUDIO_CODEC5: *** AUDIO_CODEC6: *** AUDIO_CODEC7: *** AUDIO_CODEC8: *** AUDIO_CODEC9: *** AUDIO_CODEC10: *** AUDIO_CODEC11: *** AUDIO_CODEC12: *** AUDIO_CODEC13: *** AUDIO_CODEC14: *** AUDIO_CODEC15: *** G729_ENABLE_ANNEXB: 0 *** G723_ENABLE_ANNEXA: 0 *** LOGOUT_WITHOUT_PASSWORD: 0 *** ENABLE_SERVICE_PACKAGE: 0 *** SECURE_INCALL_DIGITS: 0 *** AVAYA_AUTOMATIC_QOS: 0 *** REMOTE_CHECK_FOR_UPDATE: 0 *** INTERCOM_PAGING: 0 *** ALPHA_ORDER_LOC_LIST: 1 *** MAX_LOGINS: 1 *** AUTOCLEAR_NEWCALL_MSG: 0 *** E911_USERNAME: anonymous *** E911_PROXY : *** E911_PASSWORD: 123456 *** E911_TXLOC : INVITE *** FM_PROFILES_ENABLE: 1 *** FM_LANGS_ENABLE: 1 *** FM_SOUNDS_ENABLE: 1 *** FM_IMAGES_ ENABLE: 1 *** FM_CERTS_ENABLE: 0 *** FM_CONFIG_ ENABLE: 0 *** FM_LOGS_ENABLE: 1 *** PORT_MIRROR_ENABLE: 0 *** LOGSIP_ENABLE: 0 *** MEMCHECK_PERIOD: 86400 secs *** SIP_UDP_PORT: 5060 *** SIP_TCP_PORT: 5060 *** SIP_TLS_PORT: 0 *** KEEP_ALIVE_TYPE: OS *** CONN_KEEP_ALIVE: 120 *** REGISTER_RETRY_TIME: 30 *** REGISTER_RETRY_MAXTIME: 1800 *** SECURE_UI_ENABLE: 0 *** LOGIN_NOTIFY: OFF *** LOGIN_NOTIFY_TIME: 0 *** ENABLE_USB_PORT: Yes *** USB_MOUSE: UNLOCK *** USB_KEYBOARD: UNLOCK *** USB_HEADSET: LOCK *** USB_MEMORY_STICK: UNLOCK *** USB_LOCK_OVERRIDE: No *** ATA_REGION: NA *** IPV6_ENABLE: 0 *** PREFER_IPV6: 0 *** IPV6_STATELESS: 1 *** SECONDARY_LOGOUT_ENABLE: 0 *** SRTP_ENABLED 0 *** SRTP_MODE BE-2MLines *** SRTP_CIPHER_1 AES_CM_128_HMAC_SHA1_80 *** SRTP_CIPHER_2 AES_CM_128_HMAC_SHA1_32 *** SSH 1 *** SFTP 0 *** SSHID admin *** SSHPWD **** EAPConfigRead - migrating EAP Configuration data from TFFS Failed to open file /flash0/EAPDATA.DAT *** EAP DISABLED *** EAPID1 *** EAPID2 *** EAPPWD **** *** CA *** CA_DOMAIN *** HOST_NAME *** SFTP_READ_PATTERNS .cfg,.dat *** SFTP_WRITE_PATTERNS .cfg,.dat *** DSCP_OAM: 18 *** DSCP_MEDIA_FLASHOVERRIDE: 41 *** DSCP_MEDIA_FLASH: 42 *** DSCP_MEDIA_IMMEDIATE: 44 *** DSCP_MEDIA_PRIORITY: 45 *** SESSION_TIMER_ENABLE: 1 *** SESSION_TIMER_DEFAULT_SE: 1800 *** SESSION_TIMER_MIN_SE: 1800 *** SET_REQ_REFRESHER: 0 *** SET_RESP_REFRESHER: 2 *** HOTLINE_ENABLE: 0 *** HOTLINE_URL: hotline *** DoD_ENABLE: 0 *** MLPP_NETWORK_DOMAIN: DSN *** MLPP_PRECEDENCE_DOMAIN: 000000 *** CALL_WAITING_TONE: 0 *** MAX_APEARANCE: 10 *** DISABLE_SPKRPHN: 0 *** CALL_ORIGIN_BUSY: 0 *** SLOW_START_200OK: 0 *** SPEEDLIST_KEY_INDEX: 0 *** SPEEDLIST_LABEL: SDL *** SCRNSVR_ENABLE: 1 *** SCRNSVR_UNPRTCTD_ENABLE: 0 *** SCRNSVR_UPASS_ENABLE: 0 *** SCRNSVR_MODE: 0 *** SCRNSVR_DELAY: 10 *** SCRNSVR_TEXT: Screensaver active *** SCRNSVR_IMAGE: *** MENU_AUTO_BACKOUT: 30 *** LOGIN_BANNER_ENABLE: 0 *** BLF_ENABLE: 0 *** BLF_RESOURCE_LIST_URI: *** BG_IMAGE_ENABLE: 1 *** BG_IMG_SELECT_ENABLE: 1 *** USE_BG_IMAGE: *** USER_FILE_ENABLE: 0 *** USER_FILE_PATH: / *** DEFAULT_ADDRESSBOOK_FILE: *** DEFAULT_SPEEDDIALLIST_FILE: *** DEFAULT_CUSTOMKEYS_FILE: *** TECH_SUPPORT_LABEL: *** TECH_SUPPORT_ADDRESS: *** SERVICE_PACKAGE_PROTOCOL: HTTP *** SELECT_LAST_INCOMING 0 *** MKI_ENABLE: 0 *** ALLOW_EMERGENCY_PRIORITY_HEADER: 0 *** CALLINFO_IMAGE_ENABLE 0 *** maskSectionDwnloaded 0x0 *** SURV_SIP_SVR_ENABLE: 0 *** REG_REFRESH_TIMER: 86400 *** OUTLINEFONT_ENABLE: 1 *** FONTSMOOTH_ENABLE: 0 *** FIPS_MODE: 0 *** LOGINALPHA_ENABLE: 0 *** PROMPT_AUTHNAME_ENABLE: 0 *** KEEPALIVE_RETRIES 3 *** IP_OFFICE_ENABLE 0 *** USE_PUBLISH_FOR_PRESENCE 0 *** FAIL_BACK_TO_PRIMARY 0 *** CONTACT_HDR_PORT_CS1K 0 *********************************************************
I should point out that this command is available for the 1100 and 1200 series IP phones.
Cheers!