http://blog.michaelfmcnamara.com/2011/07/avaya-vpn-client-release-10-05-012-for-windows-7/

I’m going to close this thread to any new comments.

Cheers!

Thanks for sharing Tim!

Hi Yogesh,

There was a fix in the recent version for an issue related to the banner, however, generally if the client fails on retrieving the banner text it usually indicates there is an issue with various TCP/UDP ports between the client and the VPN router.

http://blog.michaelfmcnamara.com/2008/11/nortel-vpn-client-checking-for-banner-text/

You might want to try the latest client;

http://blog.michaelfmcnamara.com/2011/07/avaya-vpn-client-release-10-05-012-for-windows-7/

There was also a known issue with wireless that could hang up the connection so you might want to make sure that you are hardwired.

Good Luck!

Hi Tim,

Your question is more of a “how do I package the client” which I’m really not knowledgeable about. You can certainly look at using a Microsoft product (SMS) or some third party client package installer for distribution to multiple PCs.

Good Luck!

Hello Telair,

Thanks for your suggestion

I tried turning my Antivirus & Firewall OFF (both Windows & IDS). It still doesn’t work.
The last time I could connect to my Office VPN was using the ver. 10.04.16 and before that 10.04.052 was working fine..but I had to reinstall the Client every single time to make it work. Every time I shutdown my PC, I had to re install the Client but It used to connect successfully, but then one day I installed Ver. 10.04.109 thinking that the issue might have been resolved in the latest ver. But now the OLD version doesn’t connected at all, it doesn’t even shows the message “can not reach the server” but the ver.10.04.109 connects to server..it authenticates and then while waiting for the Banner for few seconds . it give error ” User did not acknowledge the banner or …”

Not sure…but I use the same Internet connection, over WI-fi, LAN (no change done to the routers which is ADSL router managed by provider) and even tried to use the USB data cards from other service provider over which I used to connect fine using old version of clients.

So not sure if this can be of some help to get my problem resolved.. or else I have no option but to fall back on XP SP2..which is supported offically by my company IT.

If you get the message about the user not acknowledging the banner, that means there is something blocking the VPN traffic somewhere. Usually that is a firewall either in the network your on or on your laptop. You have to make sure the Internet connection your using allows IPSec transversal or passthrough. However, lately I have found that “mobile Internet” data sticks use a very restrictive list of ports they allow (they use white listing of ports, not black listing). If your VPN client doesn’t use the specific port numbers they like, it won’t work. I had to lock my VPN router to use UDP port 4500 only for IPSec NAT support.

I found where the profiles are kept. RTFM !

C:Users_userprofile_AppData_Local_Avaya_Avaya VPN Client_NvcProfiles_U.dat

This is for the latest version, like Michael has mentioned, it looks like the new version is just for rebranding…

For the older versions it will be the Nortel folder..

Hope this helps anyone else !

I use WIN 7 professional, Unable to connect to My company IPVPN using any connection medium from my laptop computer. giving the banner error. Please help to resolve the issue. I am using 10.04.109

07-07-2011 18:23:56.775 [ENGS] -I-Banner retrieving start.
07-07-2011 18:23:57.368 [CFGA] -W-Runtime reported exception 0x490 = 1168
07-07-2011 18:23:57.368 [CFGA] -E-Warning! Specified profile not found.
07-07-2011 18:24:18.927 [ENGS] -I-Enter: DynamicDnsCleanup.
07-07-2011 18:24:18.927 [ENGS] -I-IPSecCloseTunnel: IP Address Deleted.
07-07-2011 18:24:18.927 [ENGS] -I-IPSec tunnel is down!
07-07-2011 18:24:18.927 [ENGS] -E-Banner connect() call failed.
07-07-2011 18:24:21.345 [GUIW] -I-Received tunnel abort message from engine.
07-07-2011 18:24:21.838 [GUIW] -I-Received idle message from engine.

Many thanks, Tim

Hi Dorian,

You can find the links to the software in the latest post;

http://blog.michaelfmcnamara.com/2011/05/avaya-vpn-client-release-10-04-109-for-windows-7/

Cheers!

http://blog.michaelfmcnamara.com/2011/05/avaya-vpn-client-release-10-04-109-for-windows-7/

Cheers!

Hi Dan,

I haven’t tried it myself personally but I guess theoretically it could certainly work. Assuming you’ll be the first you’ll need to figure out how to make it work and what settings are required.

I’ve been migrating to away from Nortel/Avaya for remote access instead leveraging our Juniper SSL VPN appliances with the JUNOS Pulse client. We also leverage the Citrix receiver for the iPAD.

Good Luck!

I’m a little bit off the subject but I have a question. I have a Nortel Conitivity VPN and I have users who want to use Ipads and Iphones to get into the network. It has IPsec (cisco) PPTP, and L2TP options on the Ipad. Which would be the most secure way to set up a VPN with the IPAD? I think the PPTP or the L2TP are options that would work with the Nortel VPN.

Dan

Hi Joshua,

I don’t believe I’ve ever seen the Nortel/Avaya VPN client cause a BSOD. Did you write down the error message, I’m curious what driver or process is causing the blue screen?

You didn’t mention what operating system you have… or what service pack it is.

The majority of problems I’ve seen over time involve as you mention Anti-Virus and Security/Firewall software (blocking the connection), other software interfering in the LSP stack or trojans/malware interfering in the LSP stack.

You shouldn’t have any other third party VPN clients installed, they are also known to interfere with each other.

Good Luck!

I was wondering if you or anyone else has had a problem with Nortel/Avaya VPN causing BSOD errors. So far I have only found that the VPN Client and certain anti-virus programs do not play nice sometimes.

Hi Gourav,

I see the issue documented in the release notes for 10.04.016;

wi00841109 Occasionally tunneling attempts may fail with error of “Activating VPN adapter failed” error is displayed.

I’ve sent you a email reply.

Good Luck!

Hi Bryan,

You can’t use the client in the configuration you are attempting. If you want the Windows XP instances to have access you need to install/run the VPN client on the Windows XP instance. I know that Windows XP running within VirtualBox will work on a Windows 7 host server works. You probably can’t run both clients at the same time either depending on the configuration of the Nortel VPN router.

Good Luck!

Hi Adrian,

I’ve replied to you via email.

Cheers!

Hi Joshua,

I’ve replied to you via email.

Cheers!

I have tried a lot to connect using NVC32-10.04.016 but not at all successful and getting the “Activating VPN adapter failed” error.

Can you please send me the NVC32-10.04.108.exe (32bit)?

Thanks in Advance.
Gourav

http://www.sprint.com/business/products/products/popup/popupVpnIndex.html

Thanks,

-Adrian

I was wondering if you would be so kind and send me version 10.04.108 (or 109 if you have it). The company I work for has been stuck on novell 10.x – previous versions which have too many problems and I am not to sure if we are Avaya Partners.