Hi Steve,

Unfortunately I haven’t worked with those IP phones in a very long time…

Those phones likely have a proprietary implementation of TLS/SRTP so I wouldn’t be surprised that it doesn’t work. When those phones were released almost no one had a solution for secure voice…. only years later did Nortel/Avaya have a SRTP solution using their own Call Servers.

Cheers!

Thanks for the reply…

“ENABLE_LLDP” is wrong, is “LLDP_ENABLE”

Hi Michael,

Thanks for your reply:-)

I can login to voip.ms using my sip credential manually on the phone, but I’m looking for a way to automate this process by adding some lines to users.dat file. I googled the instructions on how to change users.dat file but couldn’t find anywhere.

Is there a way to change the text for each line key? Currently my phone displays truncated telephone numbers because it only allows maximum 9 characters. Also, I’m wondering if you can post some dial plan example.

Thanks,
David

Hi David,

Were you successful in logging into voip.ms and your just looking to automate the process? Unfortunately, I haven’t done any testing with the Avaya 1200 series in quite a few years. Sorry.

Cheers!

Sorry for the dumb question, I have a AVAYA 1230 phone and I successfully changed firmware to latest SIP firmware. I’m following your steps to provision the sip phone but stuck on users.dat file. Is there a way to supply my voip.ms sip credential in the file so when the phone boots up, it registers on voip.ms directly so I can make phone calls immediately. I tried to login on the phone but it didn’t work.

Thanks,
David

Try “Manual TFTP Download from BootC Procedure” ( NN43001-368 – Nortel Communication Server 1000: IP Phones Fundamentals), page 655: https://support.avaya.com/css/P8/documents/100102050

Sorry.. never seen that issue.

Cheers!

Hi Javier,

I found the files on the Avaya website within 30 seconds… support.avaya.com

https://support.avaya.com/downloads/download-details.action?contentId=C20178311323547690_1&productId=P0600

Good Luck!

I have 20 AVAYA 1210 phones from the Nortel Legacy line, but I need to install firmware for SIP protocol, I have searched AVAYA but I have not been lucky, I understand that it is discontinued, so I wanted to ask if in your files you have some old firmware SIP protocol for this model.

I would appreciate you help.

Best Regards!

Hi Justin,

Sorry never had any need to dig that deep into the SIP phones… no idea how to access the shell either.

Sorry!

Also, do you have any idea on how to access the vxshell on the 11xx phones. when you try and go there it brings up a challange and site to visit to get a response, but that site appears dead.

“Licensing Info” show me:

License Tokens
License mode: Node locked
License status: No request
Token expiry: 31 day(s)
Token type: Evaluation
Tokens requested: 0
Tokens acquired: 0

AND

On “Licensable Features” there is not selected nothing.

Is fine? or when 31 days is over, the ip phone will not work?

and last.. How can I activate the Port PC of ip phone?, I tried anything, but I cannot do it, just works the principal port of ip phone, I mean, only the PoE Ethernet.

Thanks you for your reply!

Sorry for my english!

From Chile! Alejandro!

Hi Bradley,

Yes you’ve found SIPs dirty little secret, there are a lot less features in SIP than in the legacy H.323 phones.

I’m sure there’s some documentation somewhere from Avaya that lists the SIP capable features in IP Office.

Good Luck!

We just went from CS1000 to IP Office 10 and we decided to keep all our 1120 and 1140 phones and just upgrade the firmware to SIP. This all went pretty well except we lost a bunch of features when doing this. Do you know if we are able to do the following with the new SIP firmware:
1. Corporate Directory
2. Key Expansion Modules
3. Access voicemail from the messages button.

I guess what I am asking is if you know of all the features that can work with IP Office. :-)

Kind Regards
Bradley

This blog has a number of articles… but you’ll need to search through Avaya’s website for additional documentation.

If anyone try to update from old firmware (like 0624C1B) – do not try to use vlans. Update process hangs up on trying to get address from dhcp. So use untagged ports and all will be fine.

Unfortunately I don’t really know…. sorry.

Thanks for sharing your results… hopefully they’ll help the next person that follows in your footsteps.

Cheers!

finally I was able to upload the Firmware on the Phone. Now also the Settings on my Cisco Router have been corrected. One More Question; how do i change the Phones Time Mode from 12hour (PM) to 24 hour Mode?
This are my Settings.
DST_ENABLED YES
TIMEZONE_OFFSET 60
FORCE_TIME_ZONE YES
Already time looks ok, but 4:00PM
Thanks for your Help.
Best Regards
Andy