Avaya 1200 Series IP Phone Configuration Options

Comments

1. Jephph says

   January 24, 2011 at 11:15 am

   I just tried this command (prtcfg) from an ssh session established with at 1140e running f/w version 0625c8a, which I believe is very current. The shell reports that it’s an unsupported command. I tried with alternate forms, using capitalization, etc…, but no luck. Are you sure that this command works with 1100 series?

   • Michael McNamara says

     January 24, 2011 at 11:38 am

     Hi Jephph,

     It was present in the SIP 4.0 software release. I will check to see if the same command is present in the UNIStim software release.

     Cheers!

   • Michael McNamara says

     January 24, 2011 at 12:16 pm

     That command doesn’t appear in 0625C7F on an 1140e IP phone. Here are the commands that are available;

     PDT> pdtHelp
     
     pdtHelp                                      Print PDT shell help
     setLogLevel                        Set LogLevel, Critical:1, Major:2, Minor:3, Warning:4, Info:5
     setRecoveryLevel             Set RecoveryLevel, Critical:1, Major:2, Minor:3
     setAutoRecoveryFlag                    Set auto recovery flag, turn on:1, turn off:0
     printLogLevel                                Print current logLevel, Critical:1, Major:2, Minor:3, Warning: 4, Info:5
     printRecoveryLevel                           Print current recoveryLevel, Critical:1, Major:2, Minor:3
     printAutoRecoveryFlag                        Print auto recovery flag
     printUptime                                  Print set uptime
     printLogFile          [severity level]       Print log files; Args - Critical:1, Major:2, Minor:3, Warning:4, Info:5
     clearLogFile                                 Clear content of error log file
     taskMonShow                                  Show task monitor list
     taskMonAddTask           Add a task to task minitor
     taskMonRemoveTask        Remove a task from task monitor
     setCpuSamplingPeriod                  Set CPU sampling period, range: 180-360s, step 10s
     i                                            Print all task Info
     ti                       Complete info on TCB for task
     tt                       Task Trace
     memShow               [level]                Show system memory partition blocks and statistics
     checkStack               Print a task's stack usage
     ls                    [dirname] [-f]         List contents of directory, -f: include details
     lsr                   [dirname]              Recursive list of directory contents
     cd                    [dirname]              Set current working path
     usbFsShow                                    Display MSDOS volume configuration data of USB memory stick
     usbls                 [dirname] [-f]         List contents of USB directory, -f: include details
     usblsr                [dirname]              Recursive list of USB directory contents
     usbcd                 [dirname]              Set current USB working path
     pwd                                          print the current default directory
     ping                   [# of pings] Test that a remote host is reachable
     tracert                [max hops]   traceroute to any host
     netinfo                                      Print common network info
     routeshow                                    Display host and network routing tables and stats
     arpShow                                      Display entries in the system ARP table
     listcerts                                    List all trusted certificates
     printcert                             Print a trusted certificate in detail
     listcrls                                     Prints a detailed list of CRLs
     listdevcerts                                 Prints all device certificates
     listsecuritylogs                             Lists all events logged through the security interface
     securitypolicy                               Prints the current Security Policy values
     gxasinfo                                     Lists the GXAS configuration and current status
     reportWidgetData                             shows widgets info
     reportWindowData                             shows windows hierarchy
     turnOnScreenScrape                           turn Screen Scrape feature on
     turnOffScreenScrape                          turn Screen Scrape feature off
     setScreenScrapeDelay                  set delay in ms for the Screen Scrape process
     sendKey                         Emulate key with a code "code". State 0/1/2 = Key Down Message/Key Up Message/Key combination down followed by up.
     showVPNStatistics                            Show VPN Statistics
     showVPNStatus                                Show VPN Status
     showVPNFilter                                Show VPN Filter
     setVPNLogLevel                     Set VPN Log Level - 0:turn off log/1:log info/2:log info,error/3:log error,debug,info
     printVPNLogLevel                             Print current VPN logLevel - 0:turn off log/1:log info/2:log info,error/3:log error,debug,info
     showFIPSStatus                               Show FIPS Status
     setVPNNatKeepaliveIntervalOverride              Set VPN NAT Keepalive Interval Override
     scrShow                                      Show SCR Status
     printSetInfo                                 Print HardwareID, FirmwareID and MAC address
     vxshell                                      Switch to vxShell
     bye                                          Exit current shell
     PDT> prtCfg
     

2. r2d2 says

   July 18, 2011 at 8:03 pm

   michael for configure that to asterisk i only need the firmware for that phone and setup the TFTP. is necesary install chan_unistim for this model? thx for response

   • Michael McNamara says

     July 18, 2011 at 10:37 pm

     If you are using a 1200 series IP phone and you have the SIP software loaded onto it you don’t need to use the chan_unistim driver.

     Good Luck!

3. r2d2 says

   July 18, 2011 at 10:41 pm

   good i will try them thx michael !

4. r2d2 says

   July 19, 2011 at 10:07 am

   Michael i don’t have the firmware loaded on the phone, for load the firmware on asterisk i need set one tftpd and put the firmware in the server? just only that ? or i need any special parameter ?

   • Michael McNamara says

     July 19, 2011 at 11:29 pm

     If you have a 1200 series IP phone it will either have UNIStim or SIP software loaded on it depending on the part number you ordered. You can convert it from UNIStim to SIP through a pretty easy upgrade process. Once you the IP phone is running the SIP software you can configure it to connect to Asterisk. You can look over this blog post for an idea of how to upgrade the software to SIP. The process is the same between the 1100 series and 1200 series, just the filenames change.

     http://blog.michaelfmcnamara.com/2011/01/avaya-ip-1100-series-ip-phone-upgrade-to-sip/

     Good Luck!

5. r2d2 says

   July 20, 2011 at 10:14 pm

   alot of thx Michael ! like always i say the experience is the experience ! :D.

   God bless you and your family too.

6. gizeh says

   October 5, 2011 at 3:39 pm

   I have a 1200 device running SIP software, I also have asterisk PBX 1.6, do I need Avaya Media Communication Server?

   • Michael McNamara says

     October 5, 2011 at 7:45 pm

     Hi Gizeh,

     You can connect the Avaya 1200 series IP phone straight to Asterisk via SIP.

     I’ve done it using the chan_unistim driver with an i2002/i2004 IP phone but it should be pretty simple using Asterisk with a SIP software load on the IP phone. Just create the extension and point the IP phone to the Asterisk IP and port. The initial connection can appear to hang because it can take a few minutes.

     Good Luck!

7. Dallas says

   November 23, 2011 at 8:56 pm

   Do you have any information about configuring Time Zones, in particular Daylight Savings Time and automating the changeover. I have SIP 04.01.15.00.
   I notice that there is a ‘DST_ENABLED 1’ and ‘TIMEZONE_OFFSET ‘ in the prtcfg output. At present I’m changing the offset value and forcing a download at each DST change.

   • Michael McNamara says

     December 2, 2011 at 11:10 am

     Hi Dallas,

     I’ve never had to investigate that since the CS1000 provides the date/time for my handsets. There was a document around that outlined all of the options in the cfg files, let me see if I can dig it up and post it.

     Cheers!

8. Dallas says

   December 2, 2011 at 11:53 am

   Hi Michael,

   I’ve since found that the DST & TIMEZONE functions only work for US timezones and on the dates that were applicable in 2007, so I’ve disabled the DST and changed the timezone to suit. This set is running of an asterisk PBX with no licensed features turned on. (I’ve not been able to find out how to buy or manage licensed features.)

   Thanks

   • Michael McNamara says

     December 2, 2011 at 1:05 pm

     Hi Dallas,

     I found the following references in the SIP Software for Avaya 1100 Series IP Deskphones Administration guide. Although it seems you’ve already found them yourself.

     DST_ENABLED [YES | NO]
     This parameter enables and disables the Daylight Savings Time (DST) mechanism. The time received from the server is GMT and is converted to the proper timezone by the IP Deskphone. If the Daylight Savings Time feature is enabled, the IP Deskphone automatically calculates the DST time at the appropriate date and converts the time to and from DST. The calculations used are based on the new rules applicable to DST in 2007. The IP Deskphone is
     programmed to use the North American DST scheme. The default value is YES.
     – YES – enables Daylight Savings Time (default).
     – NO – disables Daylight Savings Time.

     TIMEZONE_OFFSET [x]
     This parameter is used to configure the current time zone offset from GMT in seconds. TIMEZONE_OFFSET takes a number as a parameter. For example, TIMEZONE_OFFSET -25200 configures the time zone offset to MST, which is GMT-7 (-7*3600 = -25200 seconds).

     FORCE_TIME_ZONE [YES | NO] This parameter allows you to force the timezone offset on each user’s IP Deskphone. The default is NO.
     – YES – forces the IP Deskphone to use the TIMEZONE_OFFSET specified in the device configuration file.
     – NO – uses the value stored in the user preferences.
     Cheers!

9. Joe Sus says

   April 16, 2012 at 10:43 pm

   Michael,

   Do any of the License messages read red flags to you below, that will make the phone expire after 27 days? OR, since the phone says: “No Request” am I good to go??

   I have loaded the last SIP firmware version:

   SIP12x004.01.15.00
   and I receive the message for licensing:
   License Mode: Node Locked
   License Status: No request
   Token type: Evaluation
   Tokens Requested: 0
   Tokens Acquired: 0
   Token Expiry: 27 day(s)

   Now I just went and upgraded to the latest and greatest SIP firmware and I am receiving a different message back:

   SIP12x004.03.09.00
   License Mode: Node Locked
   License Status: No Request
   Token expiry: 27 day(s)
   Token type: evaluation
   Tokens requested: 0
   Tokens acquired: 0

10. Allen says

    May 2, 2012 at 5:18 pm

    I have installed SIP v4.03.09.00 on a couple of 1140e sets, and when I look at the licensable Features, I have check marks next to 2 of the Enhanced Feature Level features:

    1. Authentication Security
    2. Signaling Security (TLS)

    I have not been able to find the provisioning commands to disable these settings and would appreciate any help that will point me in the right direction.

    • Michael McNamara says

      May 4, 2012 at 10:37 pm

      Hi Allen,

      You can find a detail post on the discussion forums;
      http://forums.networkinfrastructure.info/nortel-ip-telephony/disabling-features-from-extended-feature-set-on-ip-deskphone/

      Cheers!

11. matts says

    June 15, 2013 at 1:12 am

    Are you aware of a spiffy f/OSS tool that could provide an interweb interface to the SSH menu? or mayhaps a java gui for the not-windows-not-osx users?

12. Sean says

    May 13, 2014 at 10:12 am

    Will the Avaya 1210 deskphone allow a secondary SIP regsiter for failover ?

    • Michael McNamara says

      May 18, 2014 at 8:36 pm

      There’s an option for an alternate SIP server, although I don’t know if it will require a restart of the phone to failover.

      Good Luck!

13. Sergey Nikitin says

    July 8, 2019 at 12:10 pm

    Sorry for updating old post. I have a troubles with old 1220 SIP phone. The default Device certificate from Avaya was expired in 2018 and phone warns at display. Is there a way to manually re-issue Device certificate ? What I should use as CN ? A MAC address ?

    FW version: 04.04.30.00.MED

    PDT> listdevcerts
    ——- Printing Device Certificate for purpose(s): ALL ——-
    Device Certificate:
    Status : Private Key only
    ——- Printing Device Certificate for purpose(s): ALL ——-
    Device Certificate:
    Status : Active
    [Avaya Inc.][Avaya 1-X(tm) Deskphone SIP 2.1]
    Not Before : SUN MAY 05 19:54:50 2008
    Expires : SUN MAY 03 19:54:50 2018 – (Expired)
    Serial : 0x26
    Issuer : [Avaya Inc.][SIP Product Certificate Authority]
    SKID : E1 1F 90 96 72 BB 39 6E A6 E1 4F 9B 3E 69 75 39 5E 1C 09 BC
    AKID : A0 82 07 29 5C 3A A0 C4 29 B8 3D C3 1D B9 06 55 13 BE 56 2A
    Usage : 0x00e0
    ExtUsage: 0x00
    Thumbprint: 15 16 5D FF DC F7 A4 3A 7B 4A A8 C5 26 8D 70 FF DD 99 5B 88

    • Michael McNamara says

      July 21, 2019 at 11:01 am

      Sergey, sorry I honestly have no idea…