Comments on: SIP Software Release 3.2 for IP Deskphones

By: asterisk73

asterisk73 — Thu, 18 Nov 2010 12:15:09 +0000

I am using the set with an Aastra AXS with fw rel 2.x and it’s great. Upgrading to rel. 3.2 is not so great; No web interface that I can find, quite slow screen reaction time, I can’ t have two different lines (DNs). How can I downgrade to previous fw?? I can’t find the setting for TFTP server address. I know it’s looking for sw update but where?? Any ideas anyone?

Thanks.

By: EM

EM — Wed, 27 Oct 2010 20:53:22 +0000

I have the same issue as Klaus but on a 1140e running ver.3.2. Mine is connecting to a CS1K. I had downgrade to 2.x to get working again. Documentation is vague but seems that the basic functionality should work. The following message was on the screen after 30 days;

“Information;
Could not obtain license
Login has been denied”

By: Michael McNamara

Michael McNamara — Tue, 26 Oct 2010 06:00:52 +0000

In reply to Klaus.

I haven’t personally tried it yet but I’ll send a few messages and see if we can get some type of response.

Cheers!

By: Klaus

Klaus — Mon, 25 Oct 2010 11:51:24 +0000

I’ve been using the 1220IP with 3.2 firmware on an Asterisk server and working well. However the 30 day trial token has now expired and I have been trying to turn off the features that require the token with little luck.

I have tried several config entries to turn off the 3 remaining enhanced features selected: Authentication Security, Signalling Security TLS and USB Headset Support.

I have read through all the documentation I could find but still can’t get these de-selected. Any suggestions?

Thanks

By: Andy

Andy — Mon, 18 Oct 2010 09:06:05 +0000

Yes I’m using 3.2. I’ve now narrowed it down to a problem with the Mitel 3300 as I’ve been able to connect the 1200 series phone to an Asterisk server. All I need now is some help with the Mitel.

By: Michael McNamara

Michael McNamara — Fri, 15 Oct 2010 23:30:46 +0000

In reply to Andy.

What version of software is the 1230 IP phone running (3.2 I hope right)? You might also want to confirm that you don’t have a feature enabled that requires an “advanced” license. I haven’t had the time personally to connect a Nortel/Avaya 1200 series IP phone to a non-Avaya SIP backend, although I might try connecting a few handsets up to Asterisk for fun.

Good Luck!

By: Andy

Andy — Wed, 13 Oct 2010 12:36:45 +0000

I’ve just installed this firmware on a Avaya 1230 and now trying to connecting to a Mitel 3300 as a SIP User.

It appears to begin to log in but gets stuck on getting a license. I get an error message saying “failed to obtain token license”.

From reading the article it would appear I can have a standard SIP phone without a token license. Does anyoen know how to turn of the license part? I can’t find any documentation on this.

Any help greatly appreaciated. Thanks

By: Michael McNamara

Michael McNamara — Thu, 16 Sep 2010 23:54:08 +0000

In reply to gwebster. Thanks for the heads-up Gord.

By: gwebster

gwebster — Wed, 15 Sep 2010 16:14:32 +0000

Responding to the query on your support forum… The language files for SIP 3.2 are undergoing final testing and should be posted on http://www.nortel.com/support within the next week.

By: Michael McNamara

Michael McNamara — Wed, 15 Sep 2010 05:18:36 +0000

In reply to gwebster.

Hi Gord,

It’s good to see that you’re still at Avaya. I’ve heard that Avaya will be announcing a new voice mail solution (if you haven’t already).

Thanks for the link!

By: gwebster

gwebster — Tue, 14 Sep 2010 13:31:09 +0000

SIP Software Release 3.2 has undergone testing with Avaya Aura Communication Manager R6, Avaya Aura Session Manager R6, and Avaya Modular Messaging R5.2. The associated interoperability document is available at http://support.avaya.com/css/P8/documents/100109882.