Comments on: Factory Reset Motorola AP-5131

By: Emmanuel

Emmanuel — Thu, 15 Aug 2019 11:53:27 +0000

Figured it out. For some reason I had to access the web interface using https and not http. I hope it helps

By: Emmanuel

Emmanuel — Thu, 15 Aug 2019 11:34:26 +0000

Hi Michael. Your post seems to be the official Motorola solution to reverting to default password! Your instructions worked perfectly for me. I am able to log in using a telnet client, but when I use the same credentials to log in using a web browser, I get a ‘invalid username/password pair’ message. I installed firefox version 5.0.1 just be sure that it’s not a browser issue. Do you have any ideas as to why this is happening to me? Thanks in advance! Emmanuel

By: Michael McNamara

Michael McNamara — Thu, 22 Nov 2018 13:04:01 +0000

In reply to Daren. There are a number of passwords depending on the software version, you need to try them all.

By: Daren

Daren — Tue, 02 Oct 2018 16:31:35 +0000

In reply to Michael McNamara. Hi I am trying to use an AP-5131 after long days it was kept unused. Now I connected it to console reset and all fine from console. But I still can not login to web UI. admin/motorola is not accepted. Any way to reset the web UI username and passwd?

By: Michael McNamara

Michael McNamara — Sat, 24 Jun 2017 13:05:24 +0000

In reply to Vikram.

Hi Vikram,

That product was end-of-life a long time ago… you can set your serial port to 19200-8-N-1 and see if you get anything from the serial port. If you don’t the AP is likely bad.

Cheers!

By: Vikram

Vikram — Tue, 20 Jun 2017 11:43:23 +0000

hi all,

happy to see that this thread is live even after 8 years!

I have four (AP5131) and one of them doesn’t start, when it powers up, it just shows up a red LED and do nothing further. I am eager to try a firmware upgrade and hope I would be able to bring it back to life. The current version is v2.1.1.x.x.x.x. and what I learned from my 5-6 days search is that v2.3.3.0-006R is the possible upgrade I can get. Could anyone out here plz tell me a source to download it. This device was taken over by ‘Zebra’ and then by ‘Extreme’ and none was reachable to get a support from.

By: Kevin

Kevin — Fri, 21 Apr 2017 15:08:11 +0000

Does this procedure only reset the username/password? Or does it reset all the configuration as well? I need to keep the config as is, so I just wanted to verify before I potentially blow it away.

Thanks

By: Neil

Neil — Tue, 14 Mar 2017 21:05:41 +0000

Great post, thanks!
I’m using PuTTY with the Serial settings you provided and connecting to a laptop using the console port on the AP to the RJ45 laptop ethernet port. The problem I’m experiencing is that the PuTTY window won’t open. Any ideas?

By: Mikhail

Mikhail — Wed, 01 Mar 2017 17:53:42 +0000

AP-51xx Access Point 2.0.0.0-045R. defaul password: motorla. reset to factory default: after sptep 5 this manual, login as admin, change new password, run /system/config/default, confirm reset . Default lan1 – dchp client – connect to the router with a dhcp.

By: Michael McNamara

Michael McNamara — Sat, 25 Feb 2017 14:30:23 +0000

In reply to lalit. There's not much to go on here... can you ping the AP?

By: lalit

lalit — Tue, 21 Feb 2017 09:55:59 +0000

i have a AP5131 with v2.2.2.0-001R. i have rest the password & also do the default through putty
but i am not able to take web access of that device. but when i login in putty same login id & password are working.please suggest us what is the problem.

By: Michael McNamara

Michael McNamara — Sun, 05 Feb 2017 17:28:07 +0000

In reply to Fabio. Not sure what to tell you Fabio, are you sure the serial cable and terminal emulator you are using is working? Do you have another device to test the cable and emulator on? Sounds like you've tried a different computer but that doesn't eliminate the serial cable or terminal emulator. Good Luck!

By: Fabio

Fabio — Wed, 01 Feb 2017 14:37:49 +0000

I can not get to step 3, I am using serial cable connecting it to the computer and the putty program for connecting with the indicated settings.

The cable is new and I already tried the serial port on another computer.

Att,

By: Michael McNamara

Michael McNamara — Fri, 13 Jan 2017 00:52:21 +0000

In reply to Tomas.

Hi Tomas,

Does it have a Symbol logo on it?

admin/Symbol

Cheers!

By: Tomas

Tomas — Wed, 11 Jan 2017 13:09:11 +0000

In reply to Michael McNamara.

What if non of these work?

“admin/motorola
admin/Motorola
admin/superuser
admin/admin”

By: Michael McNamara

Michael McNamara — Wed, 09 Oct 2013 01:32:40 +0000

In reply to James.

Hi James,

Your just utilizing the AP as a simple wireless bridge… you should get your DHCP address, etc from the cable modem. Are you able to ping the cable modem (default gateway)?

Good Luck!

By: Michael McNamara

Michael McNamara — Wed, 09 Oct 2013 01:31:42 +0000

In reply to Gerard.

Hi Gerard,

I believe the configuration should be retained to whatever the ‘admin’ password was previously should still be configured. You can try the standard defaults;

admin/motorola
admin/Motorola
admin/superuser
admin/admin

If that doesn’t work you’ll need to factory reset the AP per the instructions above.

Good Luck!

By: Gerard

Gerard — Mon, 07 Oct 2013 16:44:12 +0000

Hello Michael.
I have a problem with the firmware version 2.2.0 had AP5131-035R and upgrade to version 2.2.3.0-003R but will restart normally lights Radio Activity 802.11a and 802.11b / g Radio Activity on and now no longer I try to enter the console and does not allow me to motorola and symbol password and will not let me enter probe and lowercase and uppercase writing them, I appreciate you could help me

Greetings …

By: James

James — Sun, 08 Sep 2013 11:26:43 +0000

Hi Michael,

Firstly thanks questions and answers to get me this far.

I am trying to configure a (Motorola brand) AP5131 to a (DHCP) cable modem. Modem cable into POE “data in” and data out to LAN on the AP. No problems with configuring the SSID and securing WPA2. I can connect with my notebook but no internet access.

Have I missed something? Gateway?
Do I need new firmware to support the new IP4 / IP6?

Really looking forward to your reply. Thanks

By: Michael McNamara

Michael McNamara — Thu, 23 May 2013 20:42:27 +0000

In reply to Alejandro. You can use any terminal emulator such as HyperTerminal or PuTTY.

By: Alejandro

Alejandro — Wed, 22 May 2013 06:10:32 +0000

Hi,

what program should I use in Windows 7 to connect to the console port in the AP5131.

By: Michael McNamara

Michael McNamara — Wed, 17 Oct 2012 01:50:34 +0000

In reply to gagan.

Your syntax looks all wrong to me… you probably need to refer to the manual.

Good Luck!

By: gagan

gagan — Mon, 15 Oct 2012 05:34:18 +0000

(none) login: admin
Password:

admin>system
Country Code:91

Invalid country code
admin>1

unknown input before marker
1
^
admin>44

unknown input before marker
44
^
admin>
what country code in AP-5131 because i m from India and my country code is 91. But i have write 91 but shows invalid country code

By: Siquem

Siquem — Wed, 26 Sep 2012 06:23:05 +0000

In reply to arjor. La receta funciona como detalles el usuario es admin y el password es symbol o motorola, de acuerdo a la fecha de fabricación, despues del reseteo deberas usar algo para escanear cual es la ip ya que solo está reseteado el password pero sigue conservando la configuración original.

By: Michael McNamara

Michael McNamara — Tue, 08 May 2012 22:56:44 +0000

In reply to Kamal.

Hi Kamal,

You’ll need to connect to the serial/console port of the AP-5131. I would start by verifying that the serial port on your laptop/desktop works – can you connect to anything else. Are you sure you have the correct serial cable? I believe it should be the same as a Cisco console cable. When you have that working you’ll know that isn’t your issue – then just connect to the AP-5131 with 19200-8-N-1 and you should be set to go.

Good Luck!