Comments on: Factory Reset Nortel Ethernet Routing Switch https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/ technology, networking, virtualization and IP telephony Sat, 30 Oct 2021 14:24:05 +0000 hourly 1 https://wordpress.org/?v=6.7.3 By: Michael McNamara https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-9068 Fri, 28 Dec 2012 16:15:01 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-9068 In reply to DD.

Hi DD,

I’m not familiar with the Secure Router products so I can’t really offer any advice.

Cheers!

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By: DD https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-9037 Thu, 27 Dec 2012 13:43:30 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-9037 Hi Michael

I could get the router download the file from the tftp server (tftp server reported that the file has been successfully downloaded) but the router gives the following error in the boot process :

[Boot Prompt]: @

boot device : lnPci
unit number : 0
processor number : 0
host name : host
file name : J1100.Z
inet on ethernet (e) : 192.168.5.204:ffffff00
host inet (h) : 192.168.5.103
gateway inet (g) : 192.168.5.1
user (u) : wind
ftp password (pw) : ****
flags (f) : 0x8a
target name (tn) : SR
other (o) : lnPci

Attached TCP/IP interface to lnPci0.
TFTP Loading…
09428777
Download time = 32 seconds
Download rate = 294 KBytes per second
29944616
Image creation time: Mar 13 2008, 18:48:26

Initializing DOS filesystem support …
Attaching /cf0… done.

Offset = 6310
Length = 13
MisWrite at position 0
Expected 0x00000000
Found 0x000000ff

(after a long time)

Offset = 6323
Length = 51
MisWrite at position 0
Expected 0x0000004e
Found 0x000000ff

Then it halts …. no progress at all.

Please suggest.

Thanx & Regards.

DD

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By: DD https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-7480 Thu, 18 Oct 2012 09:11:57 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-7480 Thanx Michael. It worked.

Best Regards.

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By: DD https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-7479 Thu, 18 Oct 2012 05:26:37 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-7479 Thanx a lot Michael. I am running both the CPUs in HA.
Can I use WinAgents TFTP server for upload/download of the config files? Would the same command “copy 10.1.1.1:/tftpboot/config.cfg /flash/config.cfg” run in Windows based TFTP server as well?

Regards.

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By: Michael McNamara https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-7477 Thu, 18 Oct 2012 00:23:34 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-7477 In reply to DD.

Hi DD,

The /flash/config.cfg file and /flash/boot.cfg file are ASCII files which are usually stored on the on-board FLASH on each individual CPU/SF.

You can simply copy and overwrite the config file, then reboot the switch to load the new file.

copy /flash/config.cfg /flash/helpme.cfg
copy 10.1.1.1:/tftpboot/config.cfg /flash/config.cfg
peer telnet
copy 127.0.0.5:/flash/config.cfg /flash/config.cfg
boot
{wait to be disconnected from standby CPU/SF}
{when back on the primary CPU/SF reboot it}
boot

The first line backs up your existing configuration, the next copies via TFTP from 10.1.1.1 and overwrites /flash/config, the next connects to the backup CPU/SF, the next copies the /flash/config.cfg file from the CPU/SF in slot 5 to the backup CPU/SF, the next boots the backup CPU/SF, the last boots the primary CPU/SF and causes it to failover to the standby - unless you are running HA.

Good Luck!
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By: DD https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-7473 Wed, 17 Oct 2012 15:52:38 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-7473 Hi Michael

How can I restore the config (previously backed up thru TFTP) back to ERS8610 (Dual CPU fabric) thru TFTP Server itself?

Appreciate your prompt help. Thanx & Regards.

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By: Harry https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-7390 Tue, 02 Oct 2012 16:31:16 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-7390 In reply to Des.

Hi,

Do you know how to reset to factory default the Nortel Metro Ethernet Services Unit 1800-24T? I tried the procedure in your instruction for Nortel Switch but it doesn’t work.

Your help is appreciated, thanks.

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By: Sandy https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-7373 Fri, 28 Sep 2012 10:14:56 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-7373 HI Michael

I faced automatic reboot problem in my two 8600 chassis after 290 days. After 290 uptime date my both the switch automaticaly rebooted. Is there any written confirmation by avaya about this bug.

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By: Des https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-6758 Mon, 25 Jun 2012 13:06:28 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-6758 Hi,

Do you know how to reset to factory default the Nortel Metro Ethernet Services Unit 1800-24T? I tried the procedure in your instruction for Nortel Switch but it doesn’t work.

Your help is appreciated, thanks.

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By: Michael McNamara https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-4965 Wed, 05 Oct 2011 23:42:24 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-4965 In reply to Gaurav.

Hi Gaurav,

You need to cable up to the console port, cold boot the switch, interrupt the boot process and drop into the boot monitor. From there you should be able to issue a “reset-passwd” or similar command from the boot monitor.

http://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/

Good Luck!

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By: Gaurav https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-4957 Wed, 05 Oct 2011 10:28:50 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-4957 Hi can anybody tell me how to make factory default ers 1600 if you forgot your password

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By: Michael McNamara https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-4534 Tue, 19 Jul 2011 02:36:52 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-4534 In reply to cmcdaniel.

You can just delete the config.cfg file from the /flash directory on the *new* standby CPU/SF… copy the boot.cfg and software from the original CPU/SF to the standby CPU/SF and then boot the standby CPU/SF. Issue a “save config standby” on the primary after you have the standby CPU/SF booted and it will copy the configuration from the primary. You need to have TFTP enabled in the boot flags.

Good Luck!

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By: cmcdaniel https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-4529 Mon, 18 Jul 2011 15:46:47 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-4529 sorry – the chassis is 8610 and the CPU is 8692SF

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By: cmcdaniel https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-4528 Mon, 18 Jul 2011 15:45:22 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-4528 Michael – I have a dual chassis setup we are collapsing to 1, what is the command sequence for resetting the stand-by CPU to factory defaults so I can insert it into slot 6 and run it as the standby…thx in advance!

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By: justin https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-4275 Mon, 09 May 2011 11:36:25 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-4275 All the break sequences i have tried dont seem to work, happy to lose all the config, these are quite old versions of software so dont boot like the passport 8k kit or things like the baystack switches by the look, are there any other boot sequences that they used?

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By: Michael McNamara https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-4249 Fri, 06 May 2011 00:45:59 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-4249 In reply to justin.

You should be able to interrupt the boot process… then there should be an option in the boot loader to factory reset the configuration similar to the ERS 8600.

I don’t have any ERS 1600 series switches around anymore so I can’t really tell you exactly.

You could also delete /flash/boot.cfg and /flash/config.cfg and with the exception of the user passwords that should cover almost everything, although you would need to know the old rwa password.

Good Luck!

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By: justin https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-4246 Thu, 05 May 2011 12:38:22 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-4246 hi, used your site a few times, its saved me!! currently have a ers1612g and a 1624g that we need to factory reset, usual stuff doesn’t seem to work are we missing a trick??

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By: Michael McNamara https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-1059 Thu, 23 Jul 2009 16:10:52 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-1059 In reply to Brian.

Hmmm… you have a single 869xSF in the chassis?

After issuing the reset-passwd command just boot the agent code, don’t reset the switch. You can boot the agent code with this command (assuming you are using 3.5.1.0 software);

boot /flash/p80a3510.img

Good Luck!

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By: Brian https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-1058 Thu, 23 Jul 2009 15:23:49 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-1058 In reply to Michael McNamara.

I am running 3.5.1.0 (yes, I know that’s old). When I am in the boot monitor I see the command and can run it. It doesn’t tell me anything after I run it (that it was successful or failed). When I enter the reset command and the router reboots, it comes up without the default password. One attempt I entered the reset-passwd command twice and the console echoed “password reset was unsuccessful” I believe that it is not reseting the password because rwa rwa doesn’t work.

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By: Michael McNamara https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-1057 Thu, 23 Jul 2009 03:45:25 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-1057 In reply to Brian.

Hi Brian,

That command should work fine… I actually just performed this task this morning when I had to pull a spare 8691SF off the shelf and deploy it in the field. You really didn’t provide a whole lot of detail… does the command actual exist in the boot monitor? What do you get from the switch that makes you believe it didn’t work?

Good Luck!

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By: Brian https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-1056 Thu, 23 Jul 2009 00:37:29 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-1056 I’ve tried this process on my 8600 and it does not reset the password. What’s my next step?

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By: chris https://blog.michaelfmcnamara.com/2007/12/factory-reset-nortel-ethernet-routing-switch/comment-page-1/#comment-121 Sat, 05 Jul 2008 06:31:29 +0000 http://maddog.mlhs.org/blog/2007/12/factory-reset-nortel-ethernet-routing-switch/#comment-121 Same works for the nortel passport 8010 but the command is

reset password

not reset-password

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