If you loose the administrator password for the Motorola Wireless LAN Switch (WS5000, WS5100) you can factory default the configuration and administrator password with the following procedure.
You’ll need to console up to the physical switch with a null serial cable. I believe the majority of Motorola (Symbol) equipment defaults to 19200-8-N-1. You need to login to the console as the username “restore” with the password of “restoreDefaultPassword”. Here’s an example;
WS5100 login: cli User Access Verification Username: restore Password: restoreDefaultPasword WARNING: This will wipe out the configuration (except license key) and user data under "flash:/" and reboot the device Do you want to continue? (y/n): y
After the switch reboots you’ll need to use the default administrator username and password to log into the switch. They are username “admin” and password “Symbol”. I’ve seen some cases where the password was “symbol”, the difference being the case of the first letter.
Cheers!
I need help on how to get past the Error Login failed when trying to access these units from IE.
I have accessed via CLI using the defaults but I cannot get past the login screens.
Are you sure you have the correct user name and password?
First prompt from the command line is CLI
then if the switch is running v3 of the software
Admin
superuser
below v3
admin
Symbol or motorola
I am unable to get into my Motorola RFS6000 after using the Restore Default Password option.
I followed the instructions and they system rebooted, however when I tried to login as “admin” and us the “symbol” or “Symbol” passwords neither one of them worked. is there another default user or password I can use?
Never mind, I got in.
Thanks.
For anyone else looking for the answer.
I believe the newer Motorola Wireless LAN Switches utilize “admin” and “superuser” for their username/password combination.
Cheers!
Anyone have any simple way of resetting a ES-3000-PWR switch from Symbol?
I haven’t seen one of those in ages… I believe the default username was admin with a password of symbol. The console port runs at 19200 baud like most every piece of Symbol/Motorola gear.
I can’t say exactly if there’s an option to factory reset, have you tried interrupting the boot cycle to see if there are any options there?
Good Luck!
hi , do u help me with make wiring of cable console RFS 6010
, any page do u recomendation?
Hi Francisco,
The RFS6000 utilizes a standard Cisco pinout for the console port. You need to set the speed to 19,200bps not the standard 9600bps.
Good Luck!
I have an RSF4000 (Black Box), and have accessed it remotely via Server. I can get logged in to the GUI. I want to restart/reboot this switch remotely, but don’t see where this option is located in the GUI. Do I need to be onsite and just disconnect power and reconnect? I was under the impression that there is a restart/reboot option somewhere in the GUI menu.
Hi Michael, do you have a simple form to change de IP addres to configure the rfs6000, or tip to access a GUI, the original 192.168.0.1 not work for me, and both 10.1.1.1
Thanks!
Hi Alex,
You can utilize a standard Cisco console cable (19200-8-N-1) and console up to the RFS6000.
Good Luck!
Hi Michael, ok i´m ready connected by console to RFS, now how i can change the IP address, I just wanto to change this IP to connect me by GUI.
Thanks!
Hi Alex,
What IP address is currently configured?
If you’re actually asking how to configure the IP address, then you should refer to the Getting Started Guide.
Good Luck!
Hi Michael, Thank you very much, i saw this document and is exactly i´m looking for.
Is easy an fast to get the switch on the network.
Best regards!
On power up the WS5000 switch, completes POST successful however both LED’s remain solid BLUE. Unable to login or access switch ? Any idea how to get back to the CLI prompt or GUI applet ? I have swapped RAM however still can’t login ? Any ideas, known fixes ?
The flash IDE drives in the WS5000s are known to fail over time so that’s probably the issue.
Sorry.
For RFS 7000 with WiNG 5 firmware you can use username “reset” and password “FactoryDefault” to make it to factory default n then use admin/motorola
I have a WS5100 that I was trying to upgrade to 3.3.3.0. After running the PreUpgradeScript, I then tried executing the WS5100-3.3.3.0-006R.v2. It failed stating it expected 256MB and that there was not enough free space even though the PreUpgradeScript said there was. I am guessing I need to upgrade the DOM to a 256MB unit. I also am now booting up to DIAG mode. I noticed that some have been ghosting an image to there DOM. If I can get a 256MB DOM like the Transcend TS256MDOM44H-S, can anyone supply me with a ghost image so I can try getting this thing up and running. I am also wondering if I can copy my img and cfg file back to the switch. I am not sure what the ip address of the switch is when in DIAG mode.
You’ll probably find a replacement unit on eBay easier than cloning the original DOM.
Cheers!
Well I was able to get everything running again. I installed the DOM in my PC. Booted Debian 7.04 Live. I then found that the DOM was only partitioned for 128MB. I then resized the partition to 256MB. I reinstalled the DOM in the switch and after 2 or 3 reboots and some database rebuilding performed by the system, my switch was back up and running. I was then able to upgrade the unit to 3.3.3.5-002R. Everything works great now. I did purchase a used unit on eBay for $35 including shipping. It worked great and was already running 3.3.3.0-006R. I was able to upgrade it to 3.3.3.5-002R also.
After all this, I then connected the DOM to an IDE to USB adapter and was able to create an image using Ghost. I did find some DOMs on Amazon that I am going to try out in one of the units after I install the Ghost image on them. They were only $15 each.
Thanks to this blog, I was able to get some ideas to try to fix this issue on my own.
Thanks for the great blog Michael. I was able to learn a lot about these switches from it.
That’s very impressive Brian… I think you are only the second person I’ve ever heard from that was able to resize/clone the DOM. I believe the 128MB DOM size was a limitation of the early operating system… I’m not 100% sure but I believe the license file is tied to the MAC address so you might run into problems cloning the DOM and sticking it into another Wireless LAN Switch.
Thanks for the follow-up!
Hi im wondering if any one can help with this fault
no matter what i do i cannot get passed it . i have managed to repair quite a fue of theses switches using cloned doms and reinstalling the port key and flashing to the most current firmware but this fault is a no go regardless of what firmware i put on the dom. i have tryed known working doms.
i cannot enter the cli it says temporaraly unavailable
any suggestions as this fault seems to be getting very frequent across the 5100 switches so im having to write them off.
LILO 22.6-CCB boot: 3.0.2.0-008R -P fix
Loading 3.0.2.0-008R…………………..
BIOS data check successful
SIOCSIFNAME: No such device
SIOCSIFNAME: No such device
insmod: cannot insert `/lib/modules/2.6.13.4-ws-symbol/pktdrvr.ko’: No such devi
ce (-1): No such device
SIOCGIFFLAGS: No such device
SIOCGIFFLAGS: No such device
SIOCGIFFLAGS: No such device
Running Secondary software, version 3.0.2.0-008R
Alternate software Primary, version 3.1.0.0-045R
Software fallback feature is enabled
Please press Enter to activate this console.
WS5100 login: cli
% Connection is closed!
==== NOTE ====
The system is still starting up, and the
regular CLI is not yet available. Please exit this shell and try again.
If this problem persists then this shell
provides a limited subset of commands
to allow you to restore the system to
a working state. Please use “help” or “?”
to see a list of available commands.
diag >
many thanks in advanced