Posts tagged REBOOT

Ethernet Routing Switch 5000 Software Release v6.1.6 – WARNING

4
May 3, 2011
by Michael McNamara in ,

In March 2011 Avaya released v6.1.6 software for the Ethernet Routing Switch 5000 series. Since that release there have been a number of posts on the discussion forums and one thread in particular where a number of members have discovered a particularly nasty bug in the 6.1.6 software release.

In summary if the switch will continually reboot with a data exception error after the upgrade to 6.1.6 if it was originally configured running 4.x or 5.x software. You can recover from the problem by performing a factory reset of the switch and re-configure it from factory defaults. If you have the ASCII backup I believe you can upload that configuration after factory resetting the switch as opposed to manually re-keying the entire configuration by hand.

If your switch was originally configured running 6.x software then you apparently won’t have any issue upgrading to 6.1.6 software.

I’m not sure how this missed the QA folks… but I’m sure it’s probably hitting the fan right now back at Avaya.

Thanks to telecom116 for bringing the original issue to our attention.

Cheers!

 

Reboot i2002/i2004

0
October 27, 2007
by Michael McNamara in

A question that has often been asked by those working with these devices;

“How can you reboot/reset an i2002/i2004 without unplugging it?”

Well there is good news. You can reboot them without physically disconnecting the CAT 5e/6 cable (or the power supply if your not using the PoE functionality). The bad news is the key sequence is fairly complicated. The following key sequence will also work for all of Nortel’s Internet telephones (i2002, i2004, i2007, 1120e, 1140e, 1150e).

Here’s the key sequence you’ll need to follow;

  1. Mute key,
  2. Up Navigation key,
  3. Down Navigation key,
  4. Up Navigation key,
  5. Down Navigation key,
  6. Up Navigation key,
  7. Mute,
  8. 9,
  9. Goodbye key

Here’s a graphic that might make it a little easier to understand;


Once you strike those keys the i2002/i2004 Internet Telephone will reboot itself at which time you can reconfigure the phone by striking the four soft keys just below the display while the “Nortel Networks” logo displays on the LCD.

Go to Top