technology, networking and IP telephony
Posts tagged IP TELEPHONY
UNIStim Firmware Release 4.0 for Nortel IP Phones
Dec 7th
Nortel 1165e IP Phone
Nortel has released UNIStim firmware 4.0 for their IP phones;
- 0621C7A for IP Phone 2007,
- 0623C7F, 0624C7F, 0625C7F and 0627C7F for IP Phone 1110, 1120E, 1140E and 1150E respectively and
- 062AC7F for IP Phone 1210, 1220, and 1230
No UNIStim software release 4.0 is being offered for the Phase II IP Phone 2001, Phase II IP Phone 2002, and Phase II IP Phone 2004. The Nortel IP Phone 200x series (except the 2007) was manufacture discontinued as of November 29, 2009.
The enhancements available with UNIStim software release 4.0 for IP Phones include:
- UNIStim VPN Client (UVC) in the IP Phone 1100 series
- Feature and Application Licensing
- Secure Signaling using DTLS
- Secure Call Recording (SCR)
- Designed for Operability (DfO)
- Enhancements to Certificate Support
The product bulletin for the 4.0 release listed the same fixes (two of which were for the 2004 model) as the previous UNIStim 3.4 release. I’m going to guess that someone forgot to update that section of the product bulletin with some relevant information.
The big news with this release is the built in VPN client for the IP Phone 1100 series, the UNIStim VPN Client (UVC). Unfortunately this initial release doesn’t support encrypting/tunneling the traffic to/from the PC port, only the traffic to/from the Signaling Server and Voice Gateway Media Cards is encrypted with the VPN connection. The initial release is certified to work wtih Nortel VPN Router (NVR) family running software release 8.00 or greater. (NVR software release 8.00 has been qualified on the NVR 1010, 1050, 1100, 600, 1600, 17xx, 27×0, 4600 and 5000).
Please refer to the release notes and the product bulletin for complete details.
Cheers!
Nortel IP Softphone 2050 Release 3.4
Nov 1st
Nortel has released the IP Softphone 2050 Release 3.4 (Build 3.4.003) for Windows PC.
The following enhancements are available;
- Support for Microsoft Windows 7
- Log file improvements
The following issues have been resolved;
- (090304-89596) IP Softphone 2050 freezes when calls are answered on Nortel USB Headset
- (081009-83319) IP Softphone 2050/3.3 One-way speech path
- (090903-09977) IP Softphone 2050 getting double DTMF tones on CS2100
- (090317-99855) New Call Voice Notification fails to say the CLID properly
- (090526-47034) Translation error in GUI – correct word “Release” in French, German and Spanish
- (090515-40414) Agent voice is recorded on IPCR after Mute key is activated
- (090510-36664) IP Softphone 2050 Logs have no limit in size
There were some qualifications that should be mentioned. The release notes specifically indicate that 64-bit versions of Windows XP, Windows Vista and Windows 7 are not supported although it doesn’t mention that they don’t work. The release notes also make mention that while the IP Softphone 2050 may run in VDI (Virtual Desktop Interface) from both VM Ware and Citrix Xen Desktop, neither are supported. I couldn’t imaging the potential issues of running a softphone in a VDI configuration but I guess someone has been toying with the idea.
We have about ten Contact Center users utilizing the IP Softphone 2050 v3.x with Contact Center 6 on a Nortel Succession 1000 4.5 Call Server. These users work out of their home and are connected across a Juniper SSL VPN SA4000 appliance utilizing Juniper’s Network Connect client software. We provide them an HP NC6900 laptop with all the software and they connect to their home network and Internet broadband. It’s been very successful so long as the Internet broadband connection remains stable.
You can find the complete release notes here and here.
Cheers!
Nortel IP Telephony Deployment Technical Configuration Guide
Oct 31st
Nortel released a new version of the Nortel IP Telephony Deployment Technical Configuration Guide in September 2009 that is really another treasure trove of technical information for Nortel customers. You’ll recall back in September that I posted about the Nortel Large Campus Technical Solution Guide. This is another highly technical document written with focus on IP telephony and the use of Nortel specific Ethernet switching products.
The document covers standalone Nortel IP Phone sets and how they can be deployed on various Nortel switches. It also covers features on Nortel switches related to VoIP with configuration examples. Overall, topics that will be covered include the following:
Ethernet switch platforms that support PoE:
- Ethernet Switch 470-PWR
- Ethernet Routing Switch 5xxx: 5520-24T-PWR, 5220-48T-PWR, 5650TD-PWR, 5698TFD-PWR,
- Ethernet Routing Switch 45xx: 4526T-PWR, 4550T-PWR, 4524GT-PWR, 4526GTX-PWR, 4548GT-PWR
- Ethernet Routing Switch 25xx: 2526T-PWR, 2550T-PWR
- Ethernet Routing Switch 8300
VoIP technologies:
- Power over Ethernet (PoE)
- Auto configuration via DHCP for VoIP Phone sets
- Auto provisioning using tftp or http
- Quality over Service (QoS)
- Authentication using EAPoL (802.1x)
- Auto Detection Auto Configuration (ADAC)
- LLDP
If you are working with Nortel IP telephony products I would highly recommend you give this document a quick review. It’s about 257 pages in length it’s very detailed providing lots of examples.
Cheers!
UNIStim Firmware Release 3.4 for Nortel IP Phones
Oct 28th
Nortel has released UNIStim firmware 3.3 for their IP phones;
- 0604DCN for Phase II IP Phones (2001, 2002 & 2004),
- 0621C6R for IP Phone 2007,
- 0623C6T, 0624C6T, 0625C6T and 0627C6T for IP Phone 1110, 1120E, 1140E and 1150E respectively and
- 062AC6T for IP Phone 1210, 1220, and 1230
The enhancements available with UNIStim firmware release 3.4 for IP Phones include:
- Screen Saver support (including slideshow) on the IP Phone 2007
- Support for Voice Signaling Application in LLDP-MED Network Policy TLV
- Incoming calls accepted during Zone Paging
- AG interface enhancement – forwarding of cookie deletion events
- GXAS interface enhancement – expanded Status Updates commands
- OS Diagnostics support on the IP Phone 1100 series
Here are a list of fixes included in release 3.4:
- 090708-75234 Slight chance that the IP Phone 2004 may freeze when ending an IP Call
Recording (IPCR) call - 090824-03336 Problem with the IP Phone 2004 obtaining an IP address when 802.1Q is
enabled - 090805-92397 Issue with Mouse Cursor on the IP Phone 2007 when backlight turns off
- 090713-78022 Issue with menu access when Lock Menu is enabled
- 090519-43214 SSH challenge prompt causes issue on IP Phone 1100 series
- 090728-87526 Concern with lowest ring tone setting on the IP Phone 1120E
Please refer to the release notes and the product bulletin for complete details.
Cheers!
Loading ...
RECENT COMMENTS