Posts Tagged IP TELEPHONY
UNIStim Firmware Release 4.1 for Avaya IP Phones
Posted by Michael McNamara in AVAYA, Nortel, VoiceOverIP on March 6, 2010
Avaya has released UNIStim 4.1 for their IP phones;
- 0621C7D for 2007 IP Deskphone,
- 0623C7J, 0624C7J, 0625C7J, 0627C7J and 0626C7J for 1110, 1120E, 1140E, 1150E and 1165E IP Deskphones respectively and
- 062AC7J for 1200 Series IP Deskphones
UNIStim 4.1 adds the following features;
- UNIStim 4.0 functionality delivered onto the 1165E IP Deskphone
- Quality improvements to Secure Signaling using DTLS
- Adjustable open-microphone warning tone during Zone Paging
- UNIStim VPN client interoperability extended to include Avaya VPN Gateways
The two product bulletins covering the software release can be found here and here.
Notice any formatting differences between the two bulletins?
Cheers!
Avaya IP Phone 1150E Stop Shipment
Posted by Michael McNamara in AVAYA, Nortel on January 31, 2010
It looks like another manufacturing issue with the Avaya/Nortel IP phones. I’m not sure if it’s just me but it seems there have been quite a few of these over the years. It looks like a hardware revision change (different flash memory) might be to blame.
If you recently purchased an Avaya/Nortel 1150e IP phone and that phone was manufactured between December 10, 2009 and December 25, 2009 you might need to RMA the phone. Apparently problems can appear when you try to upgrade the firmware/software on the phone.
In addition, if you recently purchased a new Avaya/Nortel 1150e IP phone you should not attempt to downgrade the firmware/software. There is now a minimum supported firmware/software version for all newly manufactured phones because of the hardware change.
You can view the official customer service bulletin here.
The 1150e IP phone is primarily designed as a Contact Center handset. It has no physical handset since Contact Center users traditionally use wired/wireless headsets. We have about 100 1150e IP phones deployed throughout the organization and have been very happy with the product.
Cheers!
Nortel IP Phone 1200 Series
Posted by Michael McNamara in AVAYA, Nortel, VoiceOverIP on January 26, 2010
We recently purchased two Avaya/Nortel 1220 IP phones for testing in our environment as a possible replacement to the manufacture discontinued i2002/i2004 IP phones. We’re evaluating whether we should purchase the 1120e/1140e or the 1220/1230 as our standard IP phone going forward. An obvious concern going forward is that the phone support the Session Initiation Protocol (SIP) so that it will be potentially capable of inter-operating with whatever soft switch or PBX we might have in the backend, be it the Avaya Aura or the legacy Avaya/Nortel Call Server 1000.
I should warn folks that the phone is sold with different SKUs depending if you want it running the UNIStim or SIP protocol. Upgrading the phone between the UNIStim and SIP firmwares is not supported by Avaya/Nortel. With that said I was successful in upgrading/converting a UNIStim SKU’d phone with the SIP firmware available from Avaya/Nortel’s Software Communication System (SCS). I did have some issues downgrading/converting the same set back to UNIStim, although I eventually found the workaround that was needed to trick the SIP firmware into believing I had newer firmware. I can share that with anyone that is interested or if anyone is stuck in a similar position.
The default configuration password is:
26567*738
Cheers!
Update: Monday February 22, 2010
It might be easier to remember the password as follows:
COLOR*SET
UNIStim Firmware Release 4.0 for Nortel IP Phones
Posted by Michael McNamara in Nortel, VoiceOverIP on December 7, 2009
Nortel 1165e IP Phone
Nortel has released UNIStim firmware 4.0 for their IP phones;
- 0621C7A for IP Phone 2007,
- 0623C7F, 0624C7F, 0625C7F and 0627C7F for IP Phone 1110, 1120E, 1140E and 1150E respectively and
- 062AC7F for IP Phone 1210, 1220, and 1230
No UNIStim software release 4.0 is being offered for the Phase II IP Phone 2001, Phase II IP Phone 2002, and Phase II IP Phone 2004. The Nortel IP Phone 200x series (except the 2007) was manufacture discontinued as of November 29, 2009.
The enhancements available with UNIStim software release 4.0 for IP Phones include:
- UNIStim VPN Client (UVC) in the IP Phone 1100 series
- Feature and Application Licensing
- Secure Signaling using DTLS
- Secure Call Recording (SCR)
- Designed for Operability (DfO)
- Enhancements to Certificate Support
The product bulletin for the 4.0 release listed the same fixes (two of which were for the 2004 model) as the previous UNIStim 3.4 release. I’m going to guess that someone forgot to update that section of the product bulletin with some relevant information.
The big news with this release is the built in VPN client for the IP Phone 1100 series, the UNIStim VPN Client (UVC). Unfortunately this initial release doesn’t support encrypting/tunneling the traffic to/from the PC port, only the traffic to/from the Signaling Server and Voice Gateway Media Cards is encrypted with the VPN connection. The initial release is certified to work wtih Nortel VPN Router (NVR) family running software release 8.00 or greater. (NVR software release 8.00 has been qualified on the NVR 1010, 1050, 1100, 600, 1600, 17xx, 27×0, 4600 and 5000).
Please refer to the release notes and the product bulletin for complete details.
Cheers!
About Me
network architect and security professional, excited about helping folks make the most out of what technology as a whole has to offer.
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