Posts tagged 2050

Avaya IP Softphone 2050 Release 4.2

15
April 3, 2011
by Michael McNamara in ,

Avaya has released the IP Softphone 2050 Release 4.2 (Build 4.02.62) for the Microsoft Windows PC. This is primarily a maintenance release that includes multiple fix but no new additional features.

  • (101102-26211, wi00838178, wi00828501)
    Corrects an issue running on Windows 7 where the IP Softphone 2050 does not connect to the call server after displaying “Terminal Manager Connect”.
  • (100721-77062, wi00832321)
    Corrects an issue where the IP Softphone 2050 may hang if it receives a call after being idle for several hours and the call is answered immediately.
  • (wi00839244)
    Corrects an issue where the IP Softphone 2050 would crash when clicking “Add Link To” in the Local Directory.
  • (wi00842584)
    Resolves an issue with duplicate audio streams where the Receive audio stream is not reopened after both the Rx and Tx streams have been closed.

The release notes can be found here. You can also find additional information in the IP Phone Fundamentals manual which is here.

Cheers!

Avaya IP Softphone 2050 Release 4.0

1
May 24, 2010
by Michael McNamara in , ,

Avaya  has released the IP Softphone 2050 Release 4.0 (Build 008) for the Microsoft Windows PC.

The following enhancements are now available;

  • Support for BCM 50, 450
  • Rebranding
  • Node-Locked Licensing
  • Secure Signaling using DTLS
  • Secure Call Recording
  • Incoming Call Pop-up Enhancements

The following issues have been resolved;

  • (091210-67218/091216-70624) 2050 is not marking QoS values in packets (see Technical Advisory Section)
  • (091030-43866) IP Call Recording stops working after retrieve call from Hold
  • (091203-63291) Unable to configure annotation feature keys in Expansion Module.
  • (091008-30561) i2050.exe process does not release GDI Objects
  • (100224-05132) 2050 IP Softphone on CICM: Delay when hanging up from a call
  • (100310-13208) Configuration tool does not support customized skins
  • (100312-14320) Configuration tool errors when applying Node/TN info. The configuration tool will now allow empty values for any parameter in the config.ini file and will not overwrite the registry entry if it is blank. This allows customers to upgrade to new configuration settings without changing selected values such as the Node/TN information that may already be set in the registry.
  • (100405-25547) Inconsistent behavior of IP 2050 Settings for first launch if ConfigurationTool
  • (090812-96650) GN Netcom 8110 USB adaptor does not work on the docking station
I would suggest anyone interested review the release notes and the product bulletin.
Cheers!

Nortel IP Softphone 2050 Release 3.4

23
November 1, 2009
by Michael McNamara in ,

Nortel has released the IP Softphone 2050 Release 3.4 (Build 3.4.003) for Windows PC.

The following enhancements are available;

  • Support for Microsoft Windows 7
  • Log file improvements

The following issues have been resolved;

  • (090304-89596) IP Softphone 2050 freezes when calls are answered on Nortel USB Headset
  • (081009-83319) IP Softphone 2050/3.3 One-way speech path
  • (090903-09977) IP Softphone 2050 getting double DTMF tones on CS2100
  • (090317-99855) New Call Voice Notification fails to say the CLID properly
  • (090526-47034) Translation error in GUI – correct word “Release” in French, German and Spanish
  • (090515-40414) Agent voice is recorded on IPCR after Mute key is activated
  • (090510-36664) IP Softphone 2050 Logs have no limit in size

There were some qualifications that should be mentioned. The release notes specifically indicate that 64-bit versions of Windows XP, Windows Vista and Windows 7 are not supported although it doesn’t mention that they don’t work. The release notes also make mention that while the IP Softphone 2050 may run in VDI (Virtual Desktop Interface) from both VM Ware and Citrix Xen Desktop, neither are supported. I couldn’t imaging the potential issues of running a softphone in a VDI configuration but I guess someone has been toying with the idea.

We have about ten Contact Center users utilizing the IP Softphone 2050 v3.x with Contact Center 6 on a Nortel Succession 1000 4.5 Call Server. These users work out of their home and are connected across a Juniper SSL VPN SA4000 appliance utilizing Juniper’s Network Connect client software. We provide them an HP NC6900 laptop with all the software and they connect to their home network and Internet broadband. It’s been very successful so long as the Internet broadband connection remains stable.

You can find the complete release notes here and here.

Cheers!

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