VoiceOverIP

UNIStim Firmware Release 5.3 for IP Deskphones

2
December 6, 2011
by Michael McNamara in ,

Avaya has released UNIStim firmware 5.3 for their IP deskphones;

  • 0621C8J for the 2007 IP deskphone
  • 0623C8J, 0624C8J, 0625C8J, 0627C8J, 0626C8J for the 1110, 1120E, 1140E, 1150E and 1165E IP deskphones
  • 062AC8J for the 1200 series IP deskphones

As always I recommend you review the release notes for all the details.

This release includes the following enhancements;

  • LLDP Advertisement on PC port
  • Support for new audio profile configuration option through Zero Touch Provisioning to support Australian/New Zealand S004 audio standard (applies to 1165E only)
  • Support for BCM to IP Office migrations to upgrade IP Deskphones from UNIStim to SIP (1120E, 1140E, 1220, 1230 IP Deskphones only)

I noticed the following warning concerning Avaya’s (formerly Nortel) Contact Recording and Quality Monitoring (CRQM) if you are using Secure Calling;

IMPORTANT NOTE: If a customer is using secure call recording with Avaya Call Recorder (ACR) then they should not upgrade to UNIStim 5.3 until an ACR patch (101055) is available and the functionality is enabled by updating a specific entry in the ACR 10.1 properties file. Note the 101055 patch for ACR10.1 is Generally Available, however, the default operation with this patch applied is to NOT enable the new functionality. Therefore if a customer site is using UNIStim 5.3 and secure call recording, then a specific entry needs to be added into the ACR 10.1 properties file which enables the new functionality. The specific string that needs to be entered will be published once system level regression testing is completed, expected later this month. At that time, this Product Bulletin will be updated.

Cheers!

UNIStim Firmware Release 5.2 for IP Deskphones

0
July 22, 2011
by Michael McNamara in ,

Avaya has released UNIStim firmware 5.2 for their IP deskphones;

  • 0621C8G for the 2007 IP deskphone
  • 0623C8G, 0624C8G, 0625C8G, 0627C8G, 0626C8G for the 1110, 1120E, 1140E, 1150E and 1165E IP deskphones
  • 062AC8G for the 1200 series IP deskphones

As always I recommend you review the release notes for all the details.

Cheers!

SIP Software Release 4.1 Service Pack for IP Deskphones

0
July 9, 2011
by Michael McNamara in ,

Avaya has released SIP software release 4.1 Service Pack (4.01.15) for their 1100 and 1200 series IP deskphones. I’ll refer you to the release notes for the 4.1 Service Pack software release for the all the details. Let me also reference the 4.1 (4.01.13) software release notes since I never announced it here.

This release adds support for the following two new features;

‘More’ Feature Key (IP Office)

SIP Software Release 4.1 for 11xx/12xx IP Deskphones introduced a mechanism for IP Office to configure extra features using the soft keys on the deskphone. Soft keys are the 4 buttons located below the display screen on the phone. Soft key button labels are displayed on the phone display right above the physical buttons, with each label corresponds to the physical button. SIP Software Release 4.1 Service Pack for 11xx/12xx IP Deskphones extends this feature by the addition of a ‘More’ key as the right-most button, indicating more selections are available.

Configurable LLDP Timeout

SIP Software Release 4.1 for 11xx/12xx IP Deskphones provides a mechanism to customize the time to wait for LLDP data from the network.

On reset/power-up, the Deskphone will try to obtain LLDP data (i.e. the VLAN ID) only once at startup. If no response is received from the network switch the deskphone will continue to boot. After that the phone will not retry to get LLDP data until the next reboot. In some cases, the network switch may take too much time to start up. In this case, if the switch applies power to its ports (POE) before the switch is ready to accept network packets from devices (the deskphone) connected to the switch, the LLDP negotiation may timeout before the switch is ready to respond.

Prior to SIP Software Release 4.1 Service Pack, following a reboot (and the ENABLE_LLDP flag is set), the deskphone would wait for LLDP data from switch for up to 30 seconds. If no data was received, the deskphone starts up using the previous data stored in EEPROM.

With SIP Software Release 4.1 Service Pack, a new provisioning parameter has been added to the device configuration file to specify the time to wait for LLDP data from the network switch:

LLDP_WAITING_TIME

Minimum value is 30 seconds

Maximum value is 300 seconds (5 minutes).

I haven’t personally seen the issue that Avaya is attempting to resolve regarding the LLDP timer when connecting the 1100 or 1200 series IP phones to the Avaya Ethernet Routing Switch 5520. I have observed that the switch appears to delay enabling PoE on the ports until it’s far enough along through the boot-up process.

Cheers!

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