Comments on: Factory Reset Nortel IP Phone http://blog.michaelfmcnamara.com/2009/10/factory-reset-nortel-ip-phone/ technology, networking and IP telephony Tue, 07 Feb 2012 12:06:54 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Miguel http://blog.michaelfmcnamara.com/2009/10/factory-reset-nortel-ip-phone/#comment-5750 Miguel Thu, 15 Dec 2011 15:30:06 +0000 http://blog.michaelfmcnamara.com/?p=1087#comment-5750 I'm reading how to factory reset the phone ip 1220, but when I enter the code to reset when I get the manual settings I’m reading how to factory reset the phone ip 1220, but when I enter the code to reset when I get the manual settings

]]> By: Michael McNamara http://blog.michaelfmcnamara.com/2009/10/factory-reset-nortel-ip-phone/#comment-4499 Michael McNamara Fri, 15 Jul 2011 01:25:07 +0000 http://blog.michaelfmcnamara.com/?p=1087#comment-4499 Thanks for sharing your experiences Joe! Thanks for sharing your experiences Joe!

]]> By: Joe Sus http://blog.michaelfmcnamara.com/2009/10/factory-reset-nortel-ip-phone/#comment-4470 Joe Sus Wed, 06 Jul 2011 12:29:00 +0000 http://blog.michaelfmcnamara.com/?p=1087#comment-4470 After a long fight with the phone I found the network settings and was able to link up with the tftp server.   The phone loaded all the necessary settings.   Then I tried disabling the extended feature set which creates "no requests" for licensing but it took me a while to get the names of the cfg files correct.   The phone continually wouldn't respond to my reboots to read tftp. Finally I factory reset the phone and was hoping it would be easy to set the tftp address but some message "can't find zero" kept popping up and I couldn't press apply for the changes. I finally chose auto/manual just for that setting and the settings around provisioning server and somehow it worked.  I assume some other 0=no and 1=yes or other non used ip address server was interferering. I had to change the 12xxboot.cfg to the xx notation for the phone to read the boot file, kind of backwards as one would think it would wanting name of the phone not xx. Then I was finally able to get the phone to use the users.dat file and now the extended licensing says "no request" and the phone works. Whatever system this phone was on sucked compared to a Nortel set.  It had terrible chirpy ring tones and half the buttons didn't work.  I didn't know you could use other vendors firmware on these phones.   The display is a but junked up compared to the 11xx. The DN key won't fully show my number, just half the number. Is there a way to change that so it just reads my name? Also the display says 116477 (my user name) once again next to the time and date, I don't need it twice.  Is there a way to get rid of that?  Under that reads Avaya sip client and I am fine with that.  Thank you again for all of your help!   Joe After a long fight with the phone I found the network settings and was able to link up with the tftp server.  
The phone loaded all the necessary settings.  

Then I tried disabling the extended feature set which creates “no requests” for licensing but it took me a while to get the names of the cfg files correct.  
The phone continually wouldn’t respond to my reboots to read tftp.

Finally I factory reset the phone and was hoping it would be easy to set the tftp address but some message “can’t find zero” kept popping up and I couldn’t press apply for the changes. I finally chose auto/manual just for that setting and the settings around provisioning server and somehow it worked.  I assume some other 0=no and 1=yes or other non used ip address server was interferering.

I had to change the 12xxboot.cfg to the xx notation for the phone to read the boot file, kind of backwards as one would think it would wanting name of the phone not xx. Then I was finally able to get the phone to use the users.dat file and now the extended licensing says “no request” and the phone works.

Whatever system this phone was on sucked compared to a Nortel set.  It had terrible chirpy ring tones and half the buttons didn’t work.  I didn’t know you could use other vendors firmware on these phones.  

The display is a but junked up compared to the 11xx. The DN key won’t fully show my number, just half the number. Is there a way to change that so it just reads my name? Also the display says 116477 (my user name) once again next to the time and date, I don’t need it twice.  Is there a way to get rid of that?  Under that reads Avaya sip client and I am fine with that. 

Thank you again for all of your help!  

Joe

]]> By: Joe Sus http://blog.michaelfmcnamara.com/2009/10/factory-reset-nortel-ip-phone/#comment-4469 Joe Sus Wed, 06 Jul 2011 03:23:06 +0000 http://blog.michaelfmcnamara.com/?p=1087#comment-4469 So I received from IP phone 1220 today and I am unsuccessfully trying to program it. It seems to have some other type of SIP programming already in it and the factory default is not working. I cannot get the phone to input a TFTP server....any advice anyone? The phone is a brick now. The SIP program is not Nortel. It's some other system....the ring tones are totally different, etc. It doesn't give me an option upon configuration to enter a TFTP server! So I received from IP phone 1220 today and I am unsuccessfully trying to program it. It seems to have some other type of SIP programming already in it and the factory default is not working. I cannot get the phone to input a TFTP server….any advice anyone? The phone is a brick now.

The SIP program is not Nortel. It’s some other system….the ring tones are totally different, etc. It doesn’t give me an option upon configuration to enter a TFTP server!

]]> By: Fernando Silva http://blog.michaelfmcnamara.com/2009/10/factory-reset-nortel-ip-phone/#comment-4116 Fernando Silva Tue, 12 Apr 2011 15:54:49 +0000 http://blog.michaelfmcnamara.com/?p=1087#comment-4116 I've tested the procedure on a 1120e SIP phone and it does work! Tks. Fernando Silva I’ve tested the procedure on a 1120e SIP phone and it does work!
Tks.

Fernando Silva

]]> By: Michael McNamara http://blog.michaelfmcnamara.com/2009/10/factory-reset-nortel-ip-phone/#comment-2266 Michael McNamara Wed, 07 Jul 2010 23:31:12 +0000 http://blog.michaelfmcnamara.com/?p=1087#comment-2266 Hi Wayne, We can wait and see if any of the former Nortel guys respond here but I'm going to guess that your (currently) out of luck. Cheers! Hi Wayne,

We can wait and see if any of the former Nortel guys respond here but I’m going to guess that your (currently) out of luck.

Cheers!

]]> By: Wayne http://blog.michaelfmcnamara.com/2009/10/factory-reset-nortel-ip-phone/#comment-2261 Wayne Wed, 07 Jul 2010 17:29:27 +0000 http://blog.michaelfmcnamara.com/?p=1087#comment-2261 We have converted the 1120e phones from Unistem to SIP protocol. The factory reset does not work any more. Does anyone know if there is a new key sequence or any other way to "factory" reset the phone? We have converted the 1120e phones from Unistem to SIP protocol. The factory reset does not work any more. Does anyone know if there is a new key sequence or any other way to “factory” reset the phone?

]]> By: Michael McNamara http://blog.michaelfmcnamara.com/2009/10/factory-reset-nortel-ip-phone/#comment-1976 Michael McNamara Wed, 28 Apr 2010 20:01:20 +0000 http://blog.michaelfmcnamara.com/?p=1087#comment-1976 Hi Dan, I can't really say having never done it myself personally. I would think that you could do this anytime the phone is powered up but definitely once the up is booted and up and running. Cheers! Hi Dan,

I can’t really say having never done it myself personally. I would think that you could do this anytime the phone is powered up but definitely once the up is booted and up and running.

Cheers!

]]> By: Dan http://blog.michaelfmcnamara.com/2009/10/factory-reset-nortel-ip-phone/#comment-1974 Dan Wed, 28 Apr 2010 16:13:01 +0000 http://blog.michaelfmcnamara.com/?p=1087#comment-1974 when do you type this code in? During boot up or after bootup when the phone is idle? Thanks, dan when do you type this code in? During boot up or after bootup when the phone is idle?

Thanks,

dan

]]> By: Michael McNamara http://blog.michaelfmcnamara.com/2009/10/factory-reset-nortel-ip-phone/#comment-1936 Michael McNamara Thu, 22 Apr 2010 12:06:36 +0000 http://blog.michaelfmcnamara.com/?p=1087#comment-1936 Hi Anthony, Your post really isn't on-topic for the thread (Factory Reset Nortel IP Phone) but I'll try to help. I would also suggest you post over in the <a href="http://forums.networkinfrastructure.info/index.php" rel="nofollow">discussion forums</a>. What type of headset are you using? You should not be using an amplified headset with the 1140e. I suspect this is probably your issue. Good Luck! Hi Anthony,

Your post really isn’t on-topic for the thread (Factory Reset Nortel IP Phone) but I’ll try to help.

I would also suggest you post over in the discussion forums.

What type of headset are you using? You should not be using an amplified headset with the 1140e. I suspect this is probably your issue.

Good Luck!

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