It looks like Verizon will be converting to an all digital cable TV signal starting sometime in June 2008 in the greater Philadelphia area. This means that any legacy analog TVs will no longer be able to tune to an analog station and will require a cable set-top-box or digital adapter. Thankfully it sounds like Verizon is stepping up and providing digital adapters for existing customers free of charge.
I recently had an issue with the Verizon remote and needed to reprogram it with a different TV code. While that was successful I found that the “Power Key” would no longer turn on/off both the TV and STB (set-top-box). Thankfully I was able to dig up the solution by using Google. Here are two quick configuration steps that I thought might be useful. I’ve also included the link to the original Verizon instructions.
Power Key
Power turns on or off both your STB and TV when you are in STB mode. (If you have a DVR STB, the DVR will continue to record scheduled programs when off.) However, you can reprogram how the Power Key works.
If you want the Power Key to control multiple devices at once…
1. Press and hold the STB key.
2. While holding down the STB key, press OK.
3. Release both keys. The Device Keys will blink twice.
4. Press 9 – 7 – 7. The STB key will blink twice.
5. One after the other, press each Device Key you want the Power Key to control, in the order you want them to turn on or off. Each selected Device Key will blink twice after it is pressed.
6. Press OK when done. The STB key will blink three times to indicate success in programming.
For example, to program the Power Key to turn on or off your TV, AUX and
STB, in that order with one press of the Power Key, press [STB+OK], [9-7-7],
[TV], [AUX], [STB], [OK].
Factory Reset
To reset the remote to the original factory defaults:
• Press and hold the STB key.
• While holding down the STB key, press OK.
• Release both keys. The Device Keys will blink twice.
• Press 9 – 0 – 0. The STB key will blink 3 times to indicate success in programming.
Cheers!
Reference: Verizon FiOS TV Remote Control
Update: Thursday May 29, 2007
I received two Verizon FiOS TV Digital Adapters today in the mail (I only ordered them on Monday). There are, as reported by others, Motorola DCT700s. Since the DCT700 doesn’t support MoCA there’s no Guide or Video On Demand (VoD) when it’s connected to Verizon’s network. The devices themselves are no larger than a cable modem or large analog modem.
I was able to hook up both DCT700s and then activated them over the Internet (http://www.verizon.com/fiostv/selfinstall) with the included activation code. The whole process took only about 20 minutes from the time I opened the boxes. The adapters were provided as part of Verizon’s Go Digital with FiOS TV campaign. What’s even more exciting is that the adapters were provided at no cost to existing FiOS TV customers.
As I’ve said in the past I’m very impress with the commitment that Verizon has made to their FiOS Internet and FiOS TV products. I do wish they’d bump up the speed of their basic FiOS Internet package.
Cheers!
I have a Sansui tv. When my sister & I lived together and got fios, the remote turned on and off with the stb key (TV & box together). My sister moved and my brother moved in with me – we kept fios but it was changed to his name and they had to come out and take my sister’s equipment out and put new in. Now the remote won’t turn the Sansui tv on or off with any key. The installer said he didn’t know how to fix the problem – just use the tv remote for the tv. HUH?????????
Hi Sharon,
I’m surprised by your experience. I’ve seen Verizon go to great lengths with the FiOS installations to make sure that customers were 110% satisfied which is certainly not the norm these days with almost any organization, except health care! :)
Now there is an issue with the remote that comes with the DCT700 (not pictured above) in that it will NOT turn on/off all of the devices using a single PwR button. You must turn on/off each device individually by selecting the TV, DVD, STB button from the top of the remote. You can certainly still use the same remote you just need to program the code for your specific TV.
If you have a remote similar to the one pictured in the article above then you can most certainly turn on/off all the devices with a push of one button.
Cheers!
I have Fios stb with dvr and all was well. Last week I came home and nothing (tv remote OR fios stb remote) would work the power or volume controls. After fiddling with different settings it all started to work again and the world was fine. Now it has happened again, no control over the TV power or volume controls again. What I did last time is not working, I cannot restore control of volume or power for the TV. I am sure the kids are messing with some setting but I cant figure it out.
Hi Chris,
Is the remote similar to the picture in the article above? I ask because there are a few different remotes out there depending on the area of the country and the STB type. Not knowing how “techie” you are… when you press the volume + or volume – buttons does the TV button on the top light up? Assuming the button lights up you might need to re-program the remote for your specific TV. If the light doesn’t light up then the batteries might be dead or the remote might be defective.
Good Luck!
Thanks for this post! I have been pressing TV + Power and STB + Power for years and thought that my new TV just couldn’t do it. Thanks a bunch!!!!!!
My remote buttons for guide, last and all four arrows do not woWhe tried with key fix, it wirks some time during the morning, but again do not work in afternnon and evening. I have tried all corrective actions on the guide, but no avail. My remote is RC2655005/01B. My STB is only few months old, and Mu Tv is Toshiba, 3 years old. A similar remote works well on my Living Room Tv Please HELP!
Hi Ramesh,
I’m sorry to hear that you are having issues. What model of STB do you have? You need to troubleshoot so you can determine what’s at fault… the remote or the STB.
What if you use the remote from your living room? Does the STB respond (the TV may not since you might have a different TV in that room with a different code).
Good Luck!
My remote buttons for guide, last and all four arrows do not woWhe tried with key fix, it wirks some time during the morning, but again do not work in afternnon and evening. I have tried all corrective actions on the guide, but no avail. My remote is RC2655005/01B. My STB is only few months old, and Mu Tv is Toshiba, 3 years old. A similar remote works well on my Living Room Tv Please HELP!
The remote on the other TV will just turn on off the STB. My STB is HD dip 7100-1, Motorola. Either the remote is defective or the STB is, or both. This is the replacement STB they sent me when the forst one went bad. I have checked all my wiring and connections. I can watch TV and operate it, just can not see the guide and use the last button.
I HAVE JUST RECEIVED A NEW REMOTE FROM VERIZON IN HOPES OF JUST USING ONE REMOTE INSTEAD OF TWO. I AM BECOMING QUITE FRUSTRATED, I HAVE TRIED EVERTHING SUGGESTED. iT IS THE NEWER VERSION OF REMOTE, THE ONE WITH 2 POWER BUTTONS. dOES THE VOLUME GO BEYOND 30, I CANNOT SEEM TO INCREASE IT. tHE MUTE BUTTON IS WORKING FINE. I CANNOT GET THE ON/OFF TO WORK BY REMOTE. HELP!!
Verizon has a newer remote control (with 2 on/off buttons as you commented) so this post really doesn’t apply.
I was able to follow the instructions and get my Sony TV to work properly.
You should find all the instructions at this URL;
https://www22.verizon.com/support/residential/tv/fiostv/remote+controls/setup/setup.htm
Good Luck!
This post saved me a bunch of trouble. The info on the provider website didn’t help. Much appreciated!