If for whatever reason you’ve lost the Web UI or “admin” password your only recourse is to factory default the wireless switch.
To access the switch using a password recovery username and password:
1. Connect a terminal (or PC running terminal emulation software) to the serial port on the front of the switch. The switch login screen displays. Use the following CLI command for normal login process:
WS5100 login: cli
2. Enter a password recovery username of “restore” and password recovery password of “restoreDefaultPassword”.
User Access Verification Username: restore Password: restoreDefaultPasword WARNING: This will wipe out the configuration (except license key) and user data under "flash:/" and reboot the device Do you want to continue? (y/n):y
3. Press Y to delete the current configuration and reset with factory defaults.
Once the switch has complete it’s reboot you should be able to login with the default userID or “admin” and the default password of “symbol”. If you had previously backed up the configuration of the switch you could restore your old configuration.
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#1 by melvincardenas on April 27, 2009 - 1:58 pm
i did that with my rfs6000 switch but could not connet to it please will you help me to
#2 by Michael McNamara on April 28, 2009 - 7:15 pm
Hi Melvin,
What exactly do you mean by “could not connect to it?” You couldn’t get a login prompt? You realize that at the “login” prompt you need to use the userID of “cli” and then at the username prompt use “admin” followed by “superuser”.
Good Luck!