Motorola Switch Password Recovery

If for whatever reason you’ve lost the Web UI or “admin” password your only recourse is to factory default the wireless switch.

To access the switch using a password recovery username and password:
1. Connect a terminal (or PC running terminal emulation software) to the serial port on the front of the switch. The switch login screen displays. Use the following CLI command for normal login process:

WS5100 login: cli

2. Enter a password recovery username of “restore” and password recovery password of “restoreDefaultPassword”.

User Access Verification
Username: restore
Password: restoreDefaultPasword
WARNING: This will wipe out the configuration (except license key) and user data under "flash:/" and reboot the device
Do you want to continue? (y/n):y

3. Press Y to delete the current configuration and reset with factory defaults.

Once the switch has complete it’s reboot you should be able to login with the default userID or “admin” and the default password of “symbol”. If you had previously backed up the configuration of the switch you could restore your old configuration.

FACTORY RESET, WLAN, WS5100

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This entry was posted by Michael McNamara on November 22, 2007 at 12:00 am, and is filed under WirelessLANSwitch. Follow any responses to this post through RSS 2.0. You can leave a response or trackback from your own site.

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Comments (6)

#1 written by melvincardenas
about 1 year ago

Reply Quote

i did that with my rfs6000 switch but could not connet to it please will you help me to
#2 written by Michael McNamara
about 1 year ago

Reply Quote

Hi Melvin,

What exactly do you mean by “could not connect to it?” You couldn’t get a login prompt? You realize that at the “login” prompt you need to use the userID of “cli” and then at the username prompt use “admin” followed by “superuser”.

Good Luck!
#3 written by Omar
about 1 month ago

Reply Quote

Hello good days, I need resetear the password of my ws5100 since I do not remember it, I saw the steps to continuing, my consultation is if I do the above mentioned steps, I lose the whole configuration of the current switch? Have I to return to form it?
- #4 written by Michael McNamara
  about 1 month ago
  
  Reply Quote
  
  Hi Omar,
  
  You will lose the configuration but you’ll have access to the switch again so you can re-configure it as you like.
  
  Good Luck!
#5 written by Raul VAldez
about 2 weeks ago

Reply Quote

Hi. Thanks for this resource . its great.I am trying to access the RFS6000 switch via WebUI and am using the MGMT port.
THe IP address for the me1 interface is 10.1.1.100 but when I try and use that http://10.1.1.100 … it does not allow me access..
I am using my NIC ethernet port from a laptop to MGMT port on swtich.
Any ideas?
- #6 written by Michael McNamara
  about 2 weeks ago
  
  Reply Quote
  
  Hi Raul,
  
  Let me suggest that you take any future issues to the discussion forums.
  
  I’m assuming you can ping the interface?
  
  I believe the default configuration is for HTTPS. I would try https://10.1.1.100
  
  Good Luck!

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