You’re reading the wrong post… have a look at this post;
Asterisk with Nortel i2002 IP Phones.

I don’t go into incredible detail, but if you understand Asterisk and follow some of the resources I’ve linked to including the comments it’s not very hard.

Good Luck!

I am trying to connect a i2002 with Asterisk, I read some documentation and i can receive and dial calls, but I dont see in the LED the number that Im dialing even i dont hear any dtmfs,

How can i solve this?

* upgrade firmware’s phone. (how can I upgrade? where specify tftp server)
* Asterisk Problem?

Thanks

Raul

I’m going to assume that you’ve loaded the SIP firmware into the 1140e via a TFTP server. Outside of that I can’t really speak to your issue since I’ve never worked with Cisco Call Manager. If you can treat it just like any other SIP handset I’m going to guess that it should work.

Sorry I can’t offer more help.

Good Luck!

What version of firmware are you using on the 1120e? 0624C19

I’m not sure that version is supported using the Nortel-i2004-B string. If my memory is correct the first supported version of the Nortel-i2004-B vendor string was 0624C4L for the 1120e which was UNIStim firmware release 2.2. You can find the release notes for the UNIStim firmware release 2.2 here if you don’t have them already.

I also talked briefly about the Nortel-i2004-B option in this blog post;
http://blog.michaelfmcnamara.com/2008/05/nortel-ip-phones-unistim-release-v23/

It can be difficult to troubleshoot any “Starting DHCP…” issues just the descriptions of what’s happening. The tools I use to resolve/troubleshoot this problems includes a good packet sniffer such as WireShark and the debug logs of your DHCP server. Those two items usually help point me in the right direction, however, without them it can be very difficult and almost impossible to figure out what’s going on. I would liken it to search for a contact lens in a pitch black room, you have a better chance of hitting the lottery.

If you decide to upgrade the firmware on the 1120e just be careful. You may have to step up through the earlier versions, you just can’t jump to the latest and greatest version.

Let us know what you find. If you want I can help you look at a packet trace and determine what’s broken. I might also ask that we move any additional discussion to the forums; http://forums.networkinfrastructure.info/nortel-ip-telephony/

Good Luck!

I’ve read several of your articles over the years about Nortel phones and really appreciate the detail you are sharing. I’m once again trying to do more centralized programming of our phones using DHCP (because of a network transition we’re planning). I am testing with an 1120E phone running firmware 0624C19. I VERY much want to use the Nortel-i2004-B option 128 for DHCP so I can control thinks like data vlan, speed and duplex but each time I test from using my i2004-A parameters to -B the phone hangs at “starting DHCP” (but it’s not really hung – if I replace option 128 with A parameters it will get an IP and proceed). Here are my parameters (save the full IP) Do you know if the version I’m running support the B parameters?

Nortel-i2004-A,10.x.x.x:4100,1,5.
Works every time – even in FULL dhcp mode

Nortel-i2004-B;s1ip=10.x.x.x;p1=4100;a1=1;r1=5;s2ip=127.0.0.1;p2=4100;a2=1;r2=1;vlanf=n;pc=y;pcs=100;pcd=f;dv=y;dvip=23;pcuntag=y;lldp=n;bt=y;

I’ve also tried providing all most/all of the parameters with no better luck

Nortel-i2004-B;s1ip=10.x.x.x;p1=4100;a1=1;r1=5;s2ip=127.0.0.1;p2=4100;a2=1;r2=1;xp=5000;xa=g;vq=y;vcp=3;vmp=4;vlanf=n;pc=y;pcs=10;pcd=h;dq=y;dv=y;dvip=23;dp=5;pcuntag=y;lldp=n;cachedip=n;igarp=n;bt=y;

I’m pulling out my sniffer laptop but in case I come up empty was hoping you might have some ideas.

Thanks in advance,
Glen

I believe the firmware for the Nortel IP phones was built into the BCM 1000, meaning you couldn’t just upgrade it independently. You had to install a patch for the BCM 1000 that included the newer IP phone firmware. The key module might not be supported in the firmware release you have, or the BCM release you have. I would suggest you post your question on Tek-Tips and see if anyone there can help you.

Good Luck!

Thanks

For BCM 50 3.0, then patch BCM050.R300.UTPS-178 provides the same firmware. For BCM 450 1.0, it is patch BCM450.R100.UTPS-31. In the latter two cases, these updates may already be included in the latest SU.

The firmware for the IP phones is included in various software patches for the BCM platform. Here’s a statement in the UNIStim 3.3 release notes;

Upgrading the firmware in a Business Communications Manager (BCM) environment:

Upgrading of the firmware is dependent upon a BCM system patch that includes the set firmware. This is applicable to all BCM platforms. BCM system patches will be delivered initially as atomic patches that are individually installable. These patches will be rolled up into a monthly Smart Update which includes all atomic patch content since the previous Smart Update. Patches and Smart Updates are posted for partner access on the http://www.nortel.com/support web site under Voice, Multimedia & Unified Communications then under the respective BCM platform.

This is only the case for the BCM platform. While the SRG platform uses the same hardware it gets the IP phone firmware from the local Succession Call Server.

Good Luck!